hotel is just acceptable. Buffet(breakfast/lunch) are just fine. Facility is a bit old but close to the lake as it's said in the hotel name and renting a bike and riding along the lake is super nice. Almost forgot to say that wifi network is very week in the room.
Unhappy stuff, dated interior. Not well maintained at all. Breakfast is meager unless there is a group. Room was it cleaned until asked.
宿泊されたお客様
6/10 (普通)
michael
カップルで旅行
2022 年 3 月 2 日
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
This property offered value for money - it was cheap. In its heyday, it must have been a very nice hotel but maintenance has fallen behind over the years. The common areas are fine but the rooms and exterior/grounds are very tired and badly need to be updated. Perhaps the owners can't afford it - there were only 4 guests booked in on the night we stayed.
michael
2022 年 2 月に 1 泊滞在
2/10 (非常に不満)
M Tissa
家族旅行
2021 年 3 月 23 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
What a joke. Booking was on a quarantine hotel.
Absolutely ugly thing hotel.com has done by booking a hotel which is reserved for quarantine travellers.
When we reached hotel, hotel staff didn’t allow us to enter as it’s reserved for quarantine people only. What a stupid joke of a service your company has done. We have been stranded without a hotel.
You should have not accepted the booking if the hotel is reserved for quarantine people.
I will NOT use your service again.
M Tissa
2021 年 3 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
グループ旅行
2019 年 12 月 25 日
良かった点 : 清潔度、設備とサービス
気になった点 : スタッフとサービス
Room wasn't ready on time and check out also got delayed as only one person at the Service Desk to attend all guests.
宿泊されたお客様
2019 年 12 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
家族旅行
2019 年 4 月 20 日
気になった点 : スタッフとサービス
The hotel was quiet and in a peaceful setting. Our rooms were very dark as there was bamboo in front of the windows and the first night a huge cockroach joined me in the bathroom. The front desk didn't seem particularly concerned about this when I complained. Communication with staff generally was very difficult due to poor English, a couple of staff members seemed quite pleasant but a lot were indifferent bordering on sullen.
We ate at the restaurant both nights - the vegetarian Sri Lankan curry I had the first night was very good but the other dishes were very disappointing.
My husband believes he left a wallet with quite a bit of money in it in our room but it wasn't able to be located.