6/10 (普通)
宿泊されたお客様
家族旅行
2024 年 2 月 4 日
良かった点 : スタッフとサービス
気になった点 : 清潔度
Great location, lovely staff
Boutique hotel with helpful friendly staff. Some lovely touches such as bath robes provided and a fresh fruit plate in the room each day. Let down by the lack of cleaning, as our room was not cleaned for the 3 nights we stayed so no clean towels etc. Also bins not emptied which given they request you not to flush loo paper was frankly a bit gross. As the staff were so welcoming no doubt if we had raised it they may well have resolved it but a basic requirement such as cleaning should not, in my opinion, be something that you need to ask for, it should just happen. The other issue, whilst not the fault of the hotel, is that there are two clubs/pubs immediately adjacent that blast out heavy metal music until the early hours. Making any attempt at a decent nights sleep almost impossible. It worked for us as a stop over prior to continuing on to other locations but would definitely not want to stay longer than the three nights we had. That said it is in a great location with easy walk to the restaurants, bars and sightseeing options and the lovely staff almost made up for the lack of sleep and cleaning.
宿泊されたお客様
2024 年 1 月に 3 泊滞在
