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Family & Wellness Hotel Serena

4.0 star property
Parents can lounge by the pool while keeping an eye on the kids at play, making this relaxing retreat an ideal base for planning family adventures

Choose dates to view prices

Family & Wellness Hotel Serena offers a peaceful getaway with thoughtful amenities. Guests enjoy continental breakfast, sun on the terrace, or book spa treatments. The property has WiFi, and children can have fun at the playground and arcade room.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
The current price is ￥25,889
￥29,390 total
includes taxes & fees
Mar 16 - Mar 17

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Classic Triple Room (Luna)

Classic Triple Room (Luna) | Minibar, desk, soundproofing, free WiFi

Classic Triple Room (Luna)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Bathrobes
Hair dryer
Bidet
Minibar
  • Mountain view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Room

Junior Room | Minibar, desk, soundproofing, free WiFi

Junior Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
2 bedrooms
Bathrobes
Hair dryer
Bidet
  • 33 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Suite

Suite | Minibar, desk, soundproofing, free WiFi

Suite

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
2 bedrooms
Bathrobes
Hair dryer
Bidet
  • Mountain view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Minibar, desk, soundproofing, free WiFi

Family Quadruple Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Bathrobes
Hair dryer
Bidet
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Basic Single Room

Basic Single Room | Minibar, desk, soundproofing, free WiFi

Basic Single Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Bathrobes
Hair dryer
Bidet
Private bathroom
  • Mountain view
  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Comfort Double Room

Comfort Double Room | Minibar, desk, soundproofing, free WiFi

Comfort Double Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Bathrobes
Hair dryer
Bidet
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, desk, soundproofing, free WiFi

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Bathrobes
Hair dryer
Bidet
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Design Triple Room

Design Triple Room | Minibar, desk, soundproofing, free WiFi

Design Triple Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Bathrobes
Hair dryer
Bidet
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Triple Room

Superior Triple Room | Minibar, desk, soundproofing, free WiFi

Superior Triple Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Bathrobes
Hair dryer
Bidet
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Room

Junior Room | Minibar, desk, soundproofing, free WiFi

Junior Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
2 bedrooms
Bathrobes
Hair dryer
Bidet
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Family Room

Family Room | Minibar, desk, soundproofing, free WiFi

Family Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
2 bedrooms
Bathrobes
Hair dryer
Bidet
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Family Room

Family Room | Minibar, desk, soundproofing, free WiFi

Family Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
2 bedrooms
Bathrobes
Hair dryer
Bidet
  • 38 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Suite

Suite | Minibar, desk, soundproofing, free WiFi

Suite

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
2 bedrooms
Bathrobes
Hair dryer
Bidet
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Suite

Suite | Minibar, desk, soundproofing, free WiFi

Suite

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
2 bedrooms
Bathrobes
Hair dryer
Bidet
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed
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About the neighborhood

Andalo is home to Family & Wellness Hotel Serena. Castle of San Gottardo and Castel Thun are local landmarks, and the area's natural beauty can be seen at Lake Molveno and Brenta Group. Traveling with kids? Consider Scuola Italiana Sci Dolomiti di Brenta and Malga Tovre. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like skiing. Visit our Andalo travel guide
Map
38010, TN, Andalo, Via Crosare 15

What's nearby

  • Scuola Italiana Sci Dolomiti di Brenta
    4 min walk - 0.4 km
  • Paganella Ski Area
    6 min walk - 0.5 km
  • Andalo-Doss Pela Gondola
    6 min walk - 0.5 km
  • Palacongressi Andalo Life
    6 min walk - 0.5 km
  • Laghet-Prati di Gaggia Gondola
    8 min walk - 0.6 km

Getting around

  • Salorno/Salurn Station
    30 min drive
  • Bolzano Airport (BZO)
    67 min drive

Restaurants

  • La Stua
    6 min walk
  • Pasticceria Dolci Note
    4 min walk
  • Ristorante Pizzeria al Picchio Rosso
    2 min drive
  • Caffé Centrale
    5 min walk
  • La Botte
    5 min drive

About this property

Family & Wellness Hotel Serena

Upscale family-friendly hotel near Lake Molveno
Consider a stay at Family & Wellness Hotel Serena and take advantage of free continental breakfast, a terrace, and a garden. Treat yourself to a massage, a facial, or a manicure/pedicure at the onsite spa. The on-site restaurant offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and an arcade/game room.
You'll also find perks like:
  • An indoor pool and a children's pool, along with sun loungers
  • Free self parking
  • Bike rentals, an electric car charging station, and express check-out
  • Express check-in, tour/ticket assistance, and smoke-free premises
Room features
All guestrooms at Family & Wellness Hotel Serena have thoughtful touches such as air conditioning and bathrobes, as well as amenities like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Showers, bidets, and free toiletries
  • Flat-screen TVs with satellite channels
  • Refrigerators, electric kettles, and daily housekeeping

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  • Breakfast included
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9.4 out of 10, Exceptional, 22 reviews
The price is ￥21,946
￥25,052 total
includes taxes & fees
Mar 16 - Mar 17
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Express check-in available
Minimum check-in age: 18

Check-out

Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Property Registration Number IT022005A1DMUWRRL7

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Serena Andalo
Serena Hotel Andalo
Family Wellness Hotel Serena Andalo
Family Wellness Hotel Serena
Family Wellness Serena Andalo
Family Wellness Serena
Family & Wellness Serena
Family & Wellness Hotel Serena Hotel
Family & Wellness Hotel Serena Andalo
Family & Wellness Hotel Serena Hotel Andalo

Frequently asked questions

Does Family & Wellness Hotel Serena have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Family & Wellness Hotel Serena?

As of Mar 15, 2026, prices found for a 1-night stay for 2 adults at Family & Wellness Hotel Serena on Mar 16, 2026 start from ￥25,889, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Family & Wellness Hotel Serena pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Family & Wellness Hotel Serena?

Check-in end time: 8 PM.

Where is Family & Wellness Hotel Serena located?

This family-friendly Andalo hotel is within a 10-minute walk of Scuola Italiana Sci Dolomiti di Brenta, Andalo-Doss Pela Gondola, and Paganella Ski Area. Palacongressi Andalo Life and AcquaIN are also within 10 minutes.

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Reviews

Family & Wellness Hotel Serena Reviews

9.6

Exceptional

9.0

Cleanliness

8.0

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 4 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

Reviews

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tutto perfetto

Letti comodissimi. Cena molto curata. Colazione abbondante! Occhio di riguardo per i bambini.
Stayed 1 night in Aug 2025

10/10 Excellent

Francesco Maria

Liked: Staff & service, amenities, property conditions & facilities
Mi è piaciuto tutto. Igiene assoluta. Cucina top. Cortesia alle stelle. Voto 10 con lode.
Stayed 4 nights in Mar 2022

8/10 Good

Riccardo

Liked: Cleanliness, staff & service, property conditions & facilities

Relax in famiglia

Hotel completo buon confort e servizi

10/10 Excellent

Mogens Hjerrild

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Mattia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023