ロビー

スプリングヒル スイーツ アナハイム メインゲートの口コミ

2.5 out of 5

口コミ

9.2

とても素晴らしい

評価 10 - 1003 件の口コミ中 663 件が非常に良い" "
評価 8 - 1003 件の口コミ中 241 件が良い" "
評価 6 - 1003 件の口コミ中 59 件が普通" "
評価 4 - 1003 件の口コミ中 22 件が不満" "
評価 2 - 1003 件の口コミ中 18 件が非常に不満" "

9.4/10

清潔度

9.2/10

スタッフとサービス

8.8/10

設備とサービス

9.2/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

10/10 (非常に良い)

Kaori

2024 年 2 月に 3 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 2 月 10 日)
Thank you so much for taking the time to leave us a ten out of ten review of our hotel! We cannot express how much we appreciate your high rating of our services. It is always such a pleasure to hear that we have met or exceeded our guests’ expectations, and we are incredibly grateful for your loyalty as a guest.We are thrilled to know that you thoroughly enjoyed your stay with us, and it would be our pleasure to welcome you back any time. Our team works tirelessly to provide exceptional experiences for all of our guests, and we are thrilled to have exceeded your expectations in every possible way. Your kind review was an inspiration to us, and we cannot wait to see you back again soon!Once again, thank you for taking the time to share your feedback with us. We appreciate you choosing our hotel as your place to stay and are delighted to hear that we were able to make your stay a memorable one. Please do not hesitate to contact us if there is anything we can do to assist you in the future.

10/10 (非常に良い)

??

2023 年 9 月に 2 泊滞在
Front Desk からの返信 (投稿日 : 2023 年 9 月 30 日)
Thank you for your 5 out of 5 review! We hope to welcome you back again soon.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス
2019 年 9 月に 6 泊滞在
Joe Front Desk Supervisorからの返信 (投稿日 : 2019 年 9 月 18 日)
Thank you for the 5 star review of our hotel! We hope to see you back at the Springhill Suites by Marriott Anaheim Maingate!

8/10 (良い)

宿泊されたお客様

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
部屋も清潔でよかった。
2019 年 8 月に 1 泊滞在
Joe Front Desk Supervisorからの返信 (投稿日 : 2019 年 8 月 20 日)
Thank you for staying with us! We are happy you enjoyed our clean and spacious rooms! We hope to see you again at the Springhill Suites by Marriott Anaheim Maingate!

8/10 (良い)

Shunsuke

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2018 年 3 月に 2 泊滞在

8/10 (良い)

Takapapa、日本

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ディズニーランド近く。子供が小さいとタクシー必要かな?
部屋はスイートタイプで広くて清潔。新しく綺麗。ホテル内にミニコンビニもあり良い。寝室に仕切りがあればもっと良いが、全空間がバスルームを除くと一続きのイメージ。
2017 年 11 月に 4 泊滞在

6/10 (普通)

Kamihiko-Ki、日本

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
ディズニーランドへ徒歩圏内のホテル
ディズニーランドに行く目的でこちらのホテルを選びました。ダウンタウンディズニーへ徒歩15分程で行けますしランドにも歩いていけますが、疲れてない行きでも途中の一本道がとても距離が長く感じます。 ホテル前から有料のバスもでています(大人往復$5小人$2か$3) しかし帰りのバスはとても混雑していて頻繁にバスがこないので(30分待ちました)並んでいても乗車する時にみんな横入りして先に並んでいた人すら乗れずにとてもマナーが悪い方が沢山いて乗れなかった人達がとても気の毒でした。混雑する時間だけでももっとバスの便が増えるといいのでしょうが。。。 ちょうど独立記念日だった為パークが激混みだったのでこの日だけかもしれませんが。 4泊しましたがフロントの方はどの方にあたってもご親切で笑顔でとても良い方々でした! チェックアウト日も夜まで荷物も預かってくれました。 ホテルはこじんまりとしていて朝食会場も狭くみんなお部屋に持って行って食べてる様でした。自分で焼くワッフルが子供達が気に入り毎日喜んで焼いてました♡ エレベーターの真横の部屋でしたので開閉の時に鳴るピンポーンの音が頻繁に聞こえるので初日は眠れませんでした。壁の造りがべらっぺらに薄いのか上階、隣りの部屋の音もかなり聞こえます。音が気になる方にはおすすめ出来ません。 あとロビーの匂いがかなりあります。ずっと何の匂いなのかと思っていたら掃除の方がスプレーをロビー中にかけていましたので消毒と何かが混ざった感じの鼻につくキツい匂いがずっとありました。
2017 年 7 月に 4 泊滞在

8/10 (良い)

K.A、SD, CA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
コンパクトで綺麗です
フロント横に飲み物やお菓子が売っているので帰りが遅くなっても何かしら食べられます。部屋はコンパクトながらも綺麗でした。バスタブがないのがちょっと残念。 翌朝の朝食はパンやワッフルなどは豊富です。おかず的なものはスクランブルエッグのみでした。野菜やソーセージがあればなお良かったです。 総合的には満足できる滞在でした。

10/10 (非常に良い)

JP、Tokyo, Japan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
This hotel is the excellent!
This hotel was an amazing! It's even better than Disneyland hotel. The room is really morden, big and clean. No point to complain. Plus, the staffs at hotel are really nice. The front desk person named Tyler offered us a great deal of car service to our next location. He arranged to pick up our luggages from the hotel and pick up us at the Disneyland after we enjoyed the parks. Employees there were very nice and caring. I can say staffs there were even better those Disney staffs who forgot ideology of Walt Disney and talked each other although customers are waiting. This hotel was the best hotel so far in my trip! I wanted to stay there longer.

10/10 (非常に良い)

Christoffer

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2024 年 5 月に 1 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 5 月 25 日)
Thank you so much for taking the time to leave us a five out of five review of our hotel! We cannot express how much we appreciate your high rating of our services. It is always such a pleasure to hear that we have met or exceeded our guests’ expectations. We appreciate you choosing our hotel as your place to stay and are delighted to hear that we were able to make your stay a memorable one. Please do not hesitate to contact us if there is anything we can do to assist you in the future.

10/10 (非常に良い)

Timothy

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Early check in was available.
2024 年 5 月に 1 泊滞在
Nicholette Abrilからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Valued Guest,We are happy to hear that you enjoyed your stay with us as we continue to work towards providing the highest quality of service to all our guests. We are happy to hear that we were able to grant early check in for you and the family. We will keep up the good work thank you again for reaching out and we look forward to welcoming you back

2/10 (非常に不満)

Jason

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Completely sold out property with one elevator running knowingly from hotel. Absolutely unacceptable and of course we were on the top floor. As always, they will just tell you they’re waiting on parts, which is a complete falsification. Breakfast was leftover prison food. Absolutely disgusting something a dog would not even et. Pictures online or nothing like the property at the hotel. Motel was dated and rundown on the exterior, completely misleading inside and outside online. Would never stay here again and never recommend the property at $250 a night. Go one block down the road and stay at Holiday Inn express.
2024 年 5 月に 2 泊滞在
Nicholette abrilからの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Valued Guest,I want to thank you for reaching out and providing us with feedback yon your stay. We apologize for the inconveniences caused to you during your stay and that based on your experience we fell short of meeting your expectations. We sincerely apologize and we will continue to work together to make improvements on our services.

10/10 (非常に良い)

Jessika

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Amazing crew
2024 年 4 月に 2 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 4 月 29 日)
It’s wonderful to hear you had such a positive experience with our crew! Thank you for taking the time to share your feedback. We’ll be sure to pass along your kind words to our team.

8/10 (良い)

Clarissa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is normally my number one choice to stay at because I’ve always felt safe here and also the oatmeal for the complimentary breakfast is my favorite thing to eat.
2024 年 4 月に 1 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 4 月 22 日)
It sounds like you have a great experience at that place! It’s nice to have a go-to spot where you feel safe and comfortable. And it's always a bonus when they serve your favorite breakfast item. Do you have any other favorite things about staying there?

2/10 (非常に不満)

Kimberly

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Smell really bad
2024 年 4 月に 1 泊滞在
Nicholette Abril からの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Valued Guest,I thank you for reaching out and addressing your concerns with us. I sincerely apologize that you were inconvenienced during your stay due to a smell. If there is any way you can contact us via email or the main property to go over details on what tampered with your stay, we would really appreciate it. Our team is always working to go above and beyond for all our guests.

8/10 (良い)

Jill

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was updated and clean. Breakfast options were somewhat limited.
2024 年 4 月に 3 泊滞在
Nicholette Abrilからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Valued Guest,I want to thank you for reaching out and providing us with feedback on your most recent stay with us. It means a lot to the team and I as we continue to work towards providing the highest quality of service to all our guest. We sincerely apologize about the options during breakfast, and we are exploring new options to give our guests a variety in choices. We hope you choose to stay with us again in the future.

8/10 (良い)

Harley

良かった点 : 清潔度、施設のコンディションと設備
Good wish the breakfast was served earlier though.
2024 年 4 月に 1 泊滞在
Nicholette Abril からの返信 (投稿日 : 2024 年 4 月 10 日)
Hello,Thank you for reaching out and providing us with feedback on your stay. It means a lot to us as we work towards making improvements in our service. Thank you for your suggestions in regards to breakfast, we will work together to see what changes can be made in order to improve in our service in this department. We thank you again for staying with us and we look forward to welcoming you back

6/10 (普通)

Shiela

2024 年 3 月に 3 泊滞在
Nina からの返信 (投稿日 : 2024 年 4 月 20 日)
Thank you for your feedback, we appreciate your time and we hope to welcome you back soon!

10/10 (非常に良い)

Mario

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
They property and staff where great very friendly atmosphere. The cleanliness of the property was on point no compliant from the wife and no weird herb smells. Overall 10 out of 10 from me and my family
2024 年 3 月に 3 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 3 月 31 日)
Thank you so much for your glowing review! We're thrilled to hear that you and your family had such a fantastic experience during your stay. Our team works hard to create a welcoming and comfortable atmosphere for all our guests, and it's wonderful to know that we succeeded in making your visit memorable. Your feedback about the cleanliness and atmosphere is greatly appreciated. We hope to have the pleasure of welcoming you back again soon!

10/10 (非常に良い)

Melissa

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The rooms are spacious and quiet. They felt very private and clean. Yea bathroom could use more lighting though.
2024 年 3 月に 1 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 3 月 4 日)
Thank you for your thoughtful feedback! We're delighted to hear that you found our rooms spacious, quiet, and clean, providing a private and comfortable atmosphere. Your input regarding the bathroom lighting is valuable to us, and we'll certainly take it into consideration for future improvements. We appreciate your time and hope to welcome you back for an even more enjoyable stay in the future.

10/10 (非常に良い)

SUSAN

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 4 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 2 月 20 日)
Thank you so much for taking the time to leave us a ten out of ten review of our hotel! We cannot express how much we appreciate your high rating of our services. It is always such a pleasure to hear that we have met or exceeded our guests’ expectations.We are thrilled to know that you thoroughly enjoyed your stay with us, and it would be our pleasure to welcome you back any time. Our team works tirelessly to provide exceptional experiences for all of our guests, and we are thrilled to have exceeded your expectations in every possible way. Your kind review was an inspiration to us, and we cannot wait to see you back again soon!

10/10 (非常に良い)

Samantha

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It’s was for Disney sweetheart day we stay two nights part of our Valentine’s Day gift to each other
2024 年 2 月に 2 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 2 月 16 日)
Hi Samantha, we hope you had a great time at Disney celebrating LOVE! we hope to welcome you ack again soon ! Happy Valentines Day!

10/10 (非常に良い)

Alma

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 4 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 2 月 16 日)
Thank you for staying with us, we are so happy you enjoyed your stay and we hope to welcome you back again soon!

8/10 (良い)

Karla

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Me gustó pero me imagino que son paredes delgadas entre cuartos porque se escuchaba bastante ruido del vecino y hasta del elevador
2024 年 2 月に 2 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 2 月 15 日)
Thank you for your feedback! We appreciate your positive comments and are glad you enjoyed your experience overall. We apologize for any inconvenience caused by noise disturbances from neighboring rooms or the elevator. We'll definitely look into ways to address this issue to ensure a more peaceful environment for all our guests. Your input helps us enhance the quality of our services, and we hope to have the opportunity to welcome you back in the future for an even better stay.

6/10 (普通)

mariam

小さなお子様連れの家族旅行
For my second night I paid for a firework room and got charged extra and didn’t get to use the room
2024 年 2 月に 1 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 2 月 13 日)
Thank you for taking the time to share your feedback regarding your recent stay and the fireworks experience. We sincerely apologize for any inconvenience you may have experienced.We understand your disappointment regarding the firework schedule, and we want to emphasize that the schedule is available on the Disneyland website. However, we acknowledge that changes can occur due to unforeseen circumstances, particularly weather conditions, which are beyond our control. Once again, we appreciate your feedback, and we hope to have the opportunity to make it right. Thank you for choosing us for your stay, and we look forward to the possibility of welcoming you back in the future.

10/10 (非常に良い)

Elizabeth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 2 月 15 日)
Thank you so much for taking the time to leave us a five out of five review of our hotel! We cannot express how much we appreciate your high rating of our services. It is always such a pleasure to hear that we have met or exceeded our guests’ expectations.We are thrilled to know that you thoroughly enjoyed your stay with us, and it would be our pleasure to welcome you back any time. Our team works tirelessly to provide exceptional experiences for all of our guests, and we are thrilled to have exceeded your expectations in every possible way. Your kind review was an inspiration to us, and we cannot wait to see you back again soon!

8/10 (良い)

dinh

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It’s good for family Disney and safe a drive
2024 年 2 月に 4 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 2 月 13 日)
Thank you so much for your positive feedback! We're thrilled to hear that you found our family-friendly Disney experience enjoyable and safe. Our team works hard to create a welcoming environment for families, and we're delighted that you had a pleasant drive. We appreciate your support and hope to continue providing magical moments for you and your loved ones in the future. If you have any suggestions or feedback to make your experience even better, please feel free to share. Thanks again for choosing us for your family outing!

10/10 (非常に良い)

Maria

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice and clean. Enjoyed our stay!
2024 年 1 月に 3 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 2 月 11 日)
Thank you so much for taking the time to leave us a five out of ten review of our hotel! We cannot express how much we appreciate your high rating of our services. It is always such a pleasure to hear that we have met or exceeded our guests’ expectations.We are thrilled to know that you thoroughly enjoyed your stay with us, and it would be our pleasure to welcome you back any time. Our team works tirelessly to provide exceptional experiences for all of our guests, and we are thrilled to have exceeded your expectations in every possible way. Your kind review was an inspiration to us, and we cannot wait to see you back again soon!

8/10 (良い)

Dong Woo

2024 年 2 月に 2 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 2 月 11 日)
Thank you so much for taking the time to leave us a eight out of ten review of our hotel! We cannot express how much we appreciate your high rating of our services. It is always such a pleasure to hear that we have met or exceeded our guests’ expectations.We are thrilled to know that you thoroughly enjoyed your stay with us, and it would be our pleasure to welcome you back any time. Our team works tirelessly to provide exceptional experiences for all of our guests, and we are thrilled to have exceeded your expectations in every possible way. Your kind review was an inspiration to us, and we cannot wait to see you back again soon!

10/10 (非常に良い)

Miguel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Just a great place to stay.
2024 年 2 月に 3 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 2 月 9 日)
Thank you so much for your kind words! We are thrilled to hear that you had a great experience during your stay with us. Our team works hard to provide a comfortable and enjoyable environment for our guests, and it's always rewarding to receive positive feedback. We hope to have the pleasure of hosting you again in the future. If there's anything specific you loved about your stay or any suggestions you have for improvement, we would love to hear them. Safe travels!

10/10 (非常に良い)

Andres

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 3 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 2 月 7 日)
Dear Andres, Thank you for your review, we are happy to know you enjoyed your stay!

10/10 (非常に良い)

Carolina

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Si vas a los parques, excelente opción.
Excelente atención de todo el personal. Son amables , y te ayudan en español. Excelente opción si viajas a los parques de Disney. Pasa un autobús afuera de el hotel y te deja en la entrada de el parque, evitas caminar mucho. Volvería sin dudarlo.
2024 年 1 月に 5 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 2 月 7 日)
Thank you Carolina for your 10 out of 10 feedback, we are happy to know our team provided great customer service! We hope to welcome you back soon!

10/10 (非常に良い)

Geraldine

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 2 月 7 日)
Thankyou for your feedback! we truly appreciate your time and we hope to welcome you back soon!

4/10 (不満)

宿泊されたお客様

出張
良かった点 : 施設のコンディションと設備
気になった点 : 客室の快適度
No hot water for two days
2024 年 1 月に 2 泊滞在
Front Desk Team からの返信 (投稿日 : 2024 年 2 月 7 日)
Greetings, We are sorry to hear you did not have hot water for two days, our team has inspected this issue. Thankyou for staying with us and we hope you had a safe travel back home.

10/10 (非常に良い)

Baltazar

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 3 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 1 月 28 日)
Thank you Baltazar for your 10 out of 10 review! We look forward to welcoming you back soon )

10/10 (非常に良い)

Maria Concepcion Piduca

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean
2024 年 1 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 1 月 28 日)
Greetings Maria, Thank you for leaving us your feedback we hope to welcome you back soon!

8/10 (良い)

Susan

2024 年 1 月に 5 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 1 月 24 日)
Thank you Susan for the 8 out of 10, we appreciate your feedback!

8/10 (良い)

Adam

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay when visiting Disneyland. Just a short walk to Downtown Disney. My only complaint is the high prices if you need anything from the front desk such as snacks or drinks. I would definitely stay here again.
2024 年 1 月に 6 泊滞在
Nina からの返信 (投稿日 : 2024 年 1 月 16 日)
Adam,Thank you for staying with us, we are glad you enjoyed your stay and we look forward to welcoming you back soon!

10/10 (非常に良い)

Erica

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel was perfect. The staff was friendly. The rooms were nice and clean. Everything was very professional. Breakfast was amazing.
2024 年 1 月に 2 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 1 月 16 日)
Thank you for your review, we are so happy to hear you had a wonderful stay, we hope to welcome you back soon!

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Huesped
Nos encantó todo, en muy buen estado y cumplía con lo que indicaba en la página
2024 年 1 月に 2 泊滞在
Nina からの返信 (投稿日 : 2024 年 1 月 16 日)
Thank you for your review, we are happy you enjoyed your stay, we hope to welcome you back soon!

10/10 (非常に良い)

Matthew

家族旅行
2024 年 1 月に 3 泊滞在
Randyからの返信 (投稿日 : 2024 年 1 月 16 日)
Thank you for your review, we hope to welcome you back soon!

10/10 (非常に良い)

Cassandra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nina からの返信 (投稿日 : 2024 年 1 月 16 日)
Thank you for your review, we hope to welcome you back soon!

10/10 (非常に良い)

Claire

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
An amazing, well worth it! I had debated staying at a Disney Resort but the savings that this hotel offered while still providing an amazing experience were well worth it! The front desk staff was incredible--fast, friendly, knowledgeable and very capable of meeting your needs for an excellent stay. The rooms were perfect. My young children slept great on the trundle beds with a privacy wall between us which felt very spacious. The room was clean the bathroom, closet and other amenities were abundant and high quality. Parking lot was a breeze and the walk to downtown Disney was easy and well mapped out by the front desk. The breakfast was a godsend--delicous and hearty before a big day. I can't say enough good things. This is an incredible and affordable option that is well worth the price and does not feel at all like you are missing the Disney magic.
2024 年 1 月に 1 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 1 月 9 日)
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had an amazing stay at our hotel and that we were able to exceed your expectations.It's fantastic to know that you found our accommodations perfect for your family, especially with the trundle beds providing a comfortable and spacious environment for your children. We take pride in offering clean rooms with plentiful amenities to ensure a pleasant stay for our guests.Our front desk staff works diligently to provide exceptional service, and we're delighted that they were able to assist you efficiently and make your experience memorable. We're also glad that you found our breakfast delicious and hearty, providing the perfect start to your day of adventure.Your feedback means a lot to us, and we're delighted that you found value in your stay with us. We strive to offer an incredible experience at an affordable price while ensuring that our guests feel the magic of their stay, even beyond the Disney resorts.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. Thank you once again for choosing our hotel for your Disney visit!

10/10 (非常に良い)

José

2023 年 12 月に 2 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 1 月 24 日)
Jose! Thank you for your feedback, we hope to welcome you back again soon!

10/10 (非常に良い)

Sherman

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful stay
The staff is great, the beds were really comfortable and the rooms were spacious. The pool and hottub were well maintained and the area was pleasant.
2023 年 12 月に 4 泊滞在
Front Desk Teamからの返信 (投稿日 : 2023 年 12 月 29 日)
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay and that our staff, comfortable beds, and spacious rooms met your expectations.We take pride in maintaining our pool and hot tub to ensure a pleasant and relaxing experience for our guests, so we're delighted that you found them well-maintained and enjoyable.Should your travels bring you back to [Hotel Name], we'd love to welcome you again for another exceptional stay.

8/10 (良い)

Jose L

2023 年 12 月に 3 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 2 月 7 日)
Thank you for your feedback, we appreciate your time and we hope to welcome you back soon!

10/10 (非常に良い)

Sheri

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 4 泊滞在
Front Desk Teamからの返信 (投稿日 : 2023 年 12 月 29 日)
Thank you so much for taking the time to leave us a ten out of ten review of our hotel! We cannot express how much we appreciate your high rating of our services. It is always such a pleasure to hear that we have met or exceeded our guests’ expectations.We are thrilled to know that you thoroughly enjoyed your stay with us, and it would be our pleasure to welcome you back any time. Our team works tirelessly to provide exceptional experiences for all of our guests, and we are thrilled to have exceeded your expectations in every possible way. Your kind review was an inspiration to us, and we cannot wait to see you back again soon!Once again, thank you for taking the time to share your feedback with us. We appreciate you choosing our hotel as your place to stay and are delighted to hear that we were able to make your stay a memorable one. Please do not hesitate to contact us if there is anything we can do to assist you in the future.

10/10 (非常に良い)

Brittney

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 3 泊滞在
-Front Desk Teamからの返信 (投稿日 : 2023 年 12 月 22 日)
Thank you Brittney for the 10 out of 10 guest satisfaction! We look forward to welcoming you back to the hotel soon, happy holidays to you!

8/10 (良い)

Kenyada

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I wasn’t able to check in through the automated email they sent, I’m assuming since I booked through hotels.com but the process was easy once I got to the hotel. Room was clean and spacious but housekeeping didn’t come, we had to request towels. Continental breakfast was nice with options for everyone.
2023 年 12 月に 2 泊滞在
-Front Desk Teamからの返信 (投稿日 : 2023 年 12 月 21 日)
Dear Kenyada, Thank you for your feedback, it is very much appreciated as this will help with out future guest and our front desk communication. I am sorry to hear your mobile key did not get sent out, however we do this in order to protect our guest and their information, we verify at check in and then send out the key. Once again, thank you for your feedback and we hope to welcome you back again soon.

6/10 (普通)

Michael

2023 年 12 月に 4 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 1 月 16 日)
Thank you for your review, we hope to welcome you back soon!