会議室

パーク イン バイ ラディソン アムステルダム シティ ウェストの口コミ

4 out of 5

口コミ

8.4

とても良い

評価 10 - 1001 件の口コミ中 441 件が非常に良い" "
評価 8 - 1001 件の口コミ中 356 件が良い" "
評価 6 - 1001 件の口コミ中 125 件が普通" "
評価 4 - 1001 件の口コミ中 39 件が不満" "
評価 2 - 1001 件の口コミ中 40 件が非常に不満" "

8.4/10

清潔度

8.4/10

スタッフとサービス

8.2/10

設備とサービス

8.4/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
客室トイレの汚れ
トイレが非常に汚かったです。 便座の蓋を開けると、白い便器の半分以上がグレーになっていました。 こちらのホテルでは快適な滞在ができませんでした。
2022 年 8 月に 1 泊滞在
Ozgen Sagincからの返信 (投稿日 : 2022 年 8 月 18 日)
First, I like to apologize for failing to meet your expectations. Your comfort is important to us. We value your feedback and will address the issue with the housekeeping department. Again, I apologise for the inconvenience and hope you had a lovely time in the city of Amsterdam nonetheless. With kind regards, Ozgen Saginc, General Manager

2/10 (非常に不満)

KOICHI

2022 年 6 月に 10 泊滞在

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
感想
プチスイートにへやをグレードアップしてくれてよかった。とても広く綺麗だった。スタッフの対応も良かった。ただ、部屋の温度の調整ができなかった。残念だった。部屋がいつまでも寒かった。コーヒーマシンが良かった。ココアの粉もあってよかった。
2020 年 2 月に 1 泊滞在
Ozgen Sagincからの返信 (投稿日 : 2020 年 3 月 25 日)
Dear guest, Thank you for your review. I am very happy to read that you liked our staff and rooms. I will share your amazing review with the team. We are looking forward to welcome you back in the future at Park Inn by Radisson Amsterdam City West. With kind regards, Ozgen Saginc General Manager

2/10 (非常に不満)

koo、Tokyo

出張, カップルで旅行
気になった点 : スタッフとサービス
今回は体調不良で宿泊することが出来ませんでした。キャンセル不可の予約だったので仕方無いのですが、キャンセルの手続きはとても不愉快なものでした。 もちろん返金もありません。 エクスペディアもこのホテルにはこちら側から連絡不可という対応しかできませんとのことでした。 良心的なホテルがある中とても残念です。
2019 年 12 月に 5 泊滞在
Ozgen Saginc. General Managerからの返信 (投稿日 : 2020 年 3 月 30 日)
Dear Guest, We are sorry to hear that you were not able to stay with us at the Park Inn By Radisson Amsterdam City West. We are hoping that you are doing better now. We are looking forward to welcome you in our Hotel. Warm Regards, Ozgen Saginc General Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 8 月に 1 泊滞在

10/10 (非常に良い)

KATSURA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 2 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 2 月に 5 泊滞在

2/10 (非常に不満)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
受付が常に混雑しており、毎回長時間待たされます
レセプションで毎回長時間待たされるのが非常に不愉快でした。チェックイン、チェックアウト、荷物を預けるときと引き取りに行くとき、質問をしに行ったときの計5回受付に並びましたが、毎回10分~15分ほど待たされました。大きいホテルなので混雑時でなくても常に3組以上並んでいるのですが、受付対応のデスクは6つあるのにスタッフは1名か多い時でも2名しかおらず、列もはっきりしていないので順番を抜かされることもありました。待っている客は毎回みんなイライラしていました。スタッフの対応自体や、部屋の広さや綺麗さに問題はありませんでしたが、チェックアウトするだけで15分も待たなくてはいけないのは最悪です。
2019 年 2 月に 1 泊滞在

10/10 (非常に良い)

H、osaka, jp

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
空港と中央駅との間にあるSloterdijk駅から近くとても便利でした。市内へは時間がかかりますが、駅の反対側からトラムでもいけるので良かったです。部屋も快適でしたので、またアムステルダムを訪れることがあれば第一候補にします。
2019 年 1 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
コスパが良いホテル、中心地からはちょっと距離がある
アムステルダム中心地ではホテルが高いので少し離れたこのホテルを利用しました。 立地→鉄道を利用すればアムステルダム中央駅まで5分程度で行けます。地下鉄、バスもありますが中心地まで行くには少々不便です。 最寄りの駅から歩いて5分程度。駅の中に小さいスーパーがあるので便利です。 部屋→新しいホテルなのか清潔に保たれていました。シャワーの温度に少し難あり。急に熱くなったり冷たくなったりしました。。 朝食→種類が豊富で3泊しましたが飽きませんでした。特にハーリング(ニシンの酢漬け)とマンゴースムージーが美味しかったです。 その他→カジノ複合ホテルですが音は全く気になりませんでした。
2018 年 11 月に 3 泊滞在

10/10 (非常に良い)

Jatna

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I Will always choose to Stay here I love the service and the check in staff
2024 年 5 月に 1 泊滞在
Roderick Smithからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Jatna,I am delighted to hear that you have decided to stay with us at Park Inn by Radisson Amsterdam City West whenever you visit our area. It is wonderful that the service our welcoming team provided met your expectations. We believe that they are our biggest asset, your remark just confirmed that belief. Thank you for being our guest, and we all hope it won’t be long before you come to see us again, In the mean time, please remember to tell your friends and family all about us. Warm regards, Roderick Smith, General Manager

10/10 (非常に良い)

Alison

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were pleased with our room and enjoyed a simple breakfast here before checking out!!
2024 年 4 月に 1 泊滞在
Roderick Smithからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Alison,I am thrilled to learn that your recent visit to Park Inn by Radisson Amsterdam City West was as pleasant as you had hoped and that you liked your comfortable room and our delicious breakfast buffet. That is, after all, the most important meal of the day. I trust you liked our convenient location, only a few minutes walk from Sloterdijk Station, from where you have easy access to Amsterdam Central Station and Schiphol Airport. Thank you for being our guest, and I hope to have the opportunity to welcome you again in the near future. Please feel free to tell your friends and family all about us. Warm regards, Roderick Smith, General Manager

6/10 (普通)

ALICIA

2024 年 4 月に 4 泊滞在
Roderick Smithからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Alicia,Thank you for your rating following your stay with us at Park Inn by Radisson Amsterdam City West. It is great to learn that overall, you had a comfortable time at our hotel, although it would be very helpful to know what we could improve to make your next stay even better. We all look forward to welcoming you again and hope you tell your friends and family about us, as it would be a pleasure to welcome them too.  Warm regards, Roderick Smith, General Manager

6/10 (普通)

ibel、buenos aires

出張
Close to a train station that takes you tom amsterdam centraal in 10 min
2024 年 4 月に 1 泊滞在
Roderick Smithからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Ibel,Thank you for sharing your review following your visit to Park Inn by Radisson Amsterdam City West on this platform. I am glad that, overall, you had a pleasant stay at our hotel and that you liked our location, next to Sloterdijk Station, which offers easy access to Amsterdam Central Station. We use our reviews as a learning tool, and therefore I would love to know what we can improve to make your next stay even better. It was an honour to be of service to you and I hope to have the opportunity to welcome you again. Warm regards, Roderick Smith, General Manager

10/10 (非常に良い)

Ophelia

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Exceptional service
2024 年 4 月に 3 泊滞在
Roderick Smithからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Ophelia,I am delighted to see that our service made your stay at Park Inn by Radisson Amsterdam City West a comfortable one. We believe that our team is our biggest asset, and reading your remark makes this belief even stronger. Thank you for being our guest and, on behalf of our entire team, we look forward to welcoming you again in the near future. I would be grateful if you would recommend us to your friends and family, as we would love to meet them when their plans take them to our area. Warm regards, Roderick Smith, General Manager

10/10 (非常に良い)

David

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Please is clean and well maintained, staff are friendly and very efficient.
2024 年 4 月に 4 泊滞在
Roderick Smithからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear David,How wonderful it is to see that your recent visit to Park Inn by Radisson Amsterdam City West was as pleasant as you had hoped. I am delighted that you found our team to be professional and friendly, and appreciated our cleaning protocol. I hope you had time to enjoy our delicious breakfast buffet, and I trust you liked our location next to Sloterdijk Station, a hub for public transport. Thank you for choosing our hotel, I realise you had many other options in our area, and I look forward to welcoming you again in the near future.  Warm regards, Roderick Smith, General Manager

10/10 (非常に良い)

Mandeep S

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent front staff. Professional and hardworking. The hotel was a pleasure to stay at. It’s just to far to commute every day to central. Nothing to do around the hotel area. Other than that it was a overall great stay.
2024 年 2 月に 5 泊滞在
Roderick Smithからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Mandeep,What a pleasure it is to see that you had a comfortable with us at Park Inn by Radisson Amsterdam City West. I am thrilled that our professional and welcoming front office team impressed you. However, I am sorry you were not informed about the direct train from Sloterdijk Station, which will take you to Amsterdam Central Station within 6 minutes. Thank you for your valuable feedback, and I hope it won't be long before we can welcome you again. Warm regards, Roderick Smith, General Manager

10/10 (非常に良い)

José

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2024 年 2 月に 3 泊滞在
Roderick Smithからの返信 (投稿日 : 2024 年 2 月 25 日)
Dear José,Let me start by thanking you for choosing the Park Inn by Radisson Amsterdam City West. On behalf of our entire team, we are delighted you enjoyed your stay with us. Thank you for giving this a generous 10/10 rating. It means that we are on track, which is very motivating indeed. We hope you will visit us again soon, and we trust you will share this positive experience with your friends and family. Until next time!   Warm regards, Roderick Smith, General Manager

2/10 (非常に不満)

Philip

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Roderick Smithからの返信 (投稿日 : 2024 年 2 月 25 日)
Dear Philip,I am sad to see your rating and to learn that we did not exceed your expectations in some areas of your stay. This does not reflect the general feedback we have received from most of our guests, but having said that, we are truly sorry that your experience was not as good as it could have been. As we use our reviews as a learning tool, I would love to receive more information about what we can improve, and please have no hesitation to contact me if you like to discuss your visit in more detail.  Warm regards, Roderick Smith, General Manager

10/10 (非常に良い)

Daniel

2024 年 2 月に 3 泊滞在
Roderick Smithからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Daniel,I am delighted to hear that your recent experience at Park Inn by Radisson Amsterdam City West was as comfortable as you had hoped, and that you have awarded it with this perfect 5-star rating. I trust you liked our location, next to Sloterdijk Station, which offers easy access to Amsterdam city centre. Thank you for choosing our hotel, I realise you had many other options in our area. We all look forward to welcoming you again soon, and please do not forget to tell your friends and family all about us. Warm regards, Roderick Smith, General Manager

6/10 (普通)

JOE and Ruth、Queen Creek

出張
良かった点 : 清潔度
Average
2024 年 2 月に 5 泊滞在
Roderick Smithからの返信 (投稿日 : 2024 年 2 月 11 日)
Dear Joe and Ruth,Thank you for taking the time to rate your stay with us at the Park Inn by Radisson Amsterdam City West. It is great to learn that overall, you enjoyed your time with us, although we would always like to know what we did well and what we could have done better. I hope you enjoyed our varied breakfast buffet, and our convenient location, next to Sloterdijk Station. We look forward to welcoming you again and hope you tell your friends and family about us, as it would be a pleasure to welcome them too.    Warm regards, Roderick Smith, General Manager

10/10 (非常に良い)

dominik

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Alleine gerreist. War schon zum zweiten mal dort. Hotel ist sehr sauber. Und sehr nah am Bahnhof. Bin immer wider sehr zufriden mit dem Service und den Zimmern. Komme sehr gern wider.
2024 年 2 月に 4 泊滞在
Roderick Smithからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear Dominik,Let me start by thanking you for being a loyal guest of Park Inn by Radisson city West. It is wonderful to see that you felt comfortable at our hotel as a solo traveller, and that you greatly appreciated the service our dedicated team provided and your spacious room. We all enjoy having you as our guests, and we are looking forward to seeing you again soon. Please feel free to tell your friends and family all about us. Warm regards, Roderick Smith, General Manager

10/10 (非常に良い)

CESAR

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Outstanding!
The hotel is amazing and very close to the train starion
2024 年 1 月に 3 泊滞在
Roderick Smithからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Cesar,Thank you for sharing your review following your stay at Park Inn by Radisson Amsterdam City West on this platform. I am thrilled to see that you had an outstanding experience at your hotel, and I trust you appreciated all the facilities we offer, as well as the great service our team provided. Our location, next to Sloterdijk Station, is very convenient indeed. From here you can take a direct train to Amsterdam Central Station, Tram 19 to the museum district and the metro to the Amsterdam Arena area, home of the famous Ajax football team. It was a great pleasure to be of service to you, and we all hope to see you again soon. Warm regards, Roderick Smith, General Manager

10/10 (非常に良い)

Skylar

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Roderick Smithからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Skylar,On behalf of the entire team, we are delighted that you enjoyed your stay with us at Park Inn by Radisson Amsterdam City West, and thank you for giving us this generous 5-star rating. It means that we are on the right track, and this is really motivating indeed. I hope that you will come back and visit us again soon, and trust that you will share your positive experience with your friends and family. Until next time.Warm regards, Roderick Smith, General Manager

6/10 (普通)

James

2024 年 1 月に 2 泊滞在
Roderick Smithからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear James,Thank you for rating your recent visit to Park Inn by Radisson Amsterdam City West. I am pleased that, overall, you had a comfortable stay with us. But I would love to receive further details about what we can do to improve your next stay. It was a pleasure to be of service to you, and I hope I get the opportunity to welcome you again soon.  Warm regards, Roderick Smith, General Manager

2/10 (非常に不満)

Sanjogta

2024 年 1 月に 1 泊滞在
Roderick Smithからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Sanjogta,Thank you for rating your visit to our hotel. I am sorry that we somehow failed to give you a positive experience. As the comfort of our guests is our number one priority, I would love to have a few details about where we went wrong. My apologies for any inconvenience caused, and I look forward to hearing from you  Warm regards, Roderick Smith, General Manager

10/10 (非常に良い)

Isaac

The room wasn’t the same as it showed website ! Twin bed instead of Queen bed .. TV remote control bad function
2023 年 12 月に 2 泊滞在
Roderick Smithからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear Isaac,Thank you for taking the time to review your recent visit to Park Inn by Radisson Amsterdam City West. I am pleased that, overall, you had a comfortable stay. However, I am sorry that we could not grant your request for a double bed. Through a third-party website, bed types are not guaranteed as they are subject to availability. Furthermore, I am sad that the TV remote did malfunction and I hope you had the chance to contact one of our team members to resolve the issue for you. My apologies for any inconvenience caused, and we all wish you a happy holiday season and a wonderful 2024! Warm regards, Roderick Smith, General Manager

6/10 (普通)

Gaétan

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
2023 年 12 月に 1 泊滞在
Roderick Smithからの返信 (投稿日 : 2023 年 12 月 25 日)
Dear Gaétan,Thank you for your rating following your stay with us at the Park Inn by Radisson Amsterdam City West. It is great to learn that overall, you enjoyed your time with us, although we would always like to know what we did well and what we could have done better. We look forward to welcoming you again and hope you tell your friends and family about us, as it would be a pleasure to see them too.   Wishing you a happy festive season and a healthy 2024! Warm regards, Roderick Smith, General Manager

8/10 (良い)

Dion

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在
Roderick Smithからの返信 (投稿日 : 2023 年 12 月 13 日)
Dear Dion,Thank you for rating your visit to Park Inn by Radisson Amsterdam City West and sharing it on this platform. I am pleased to see that, overall, you had a comfortable stay at our hotel. I hope you had time to partake in our delicious breakfast buffet and that you liked our convenient location, next to Sloterdijk Station, from where a direct train to Amsterdam city centre leaves every few minutes. I hope to see you again soon, and please tell your friends and family about your experience in our hotel. Warm regards, Roderick Smith, General Manager

4/10 (不満)

Christian、Zetel

気になった点 : 清潔度
Standard Zimmer für 140Euro mit schmutziger Toilette und Nachttisch, der sicher nicht in den letzten Wochen geputzt wurde, finde ich sehr teuer.
2023 年 12 月に 1 泊滞在
Roderick Smithからの返信 (投稿日 : 2023 年 12 月 10 日)
Dear Christian,I am sorry to hear that our cleaning policy did not meet your standards, and that your visit was not as comfortable as you had expected. I hope you relayed your concerns to one of our team members so that we could resolve them during your stay. My apologies for any inconvenience you may have experienced, and I trust you have a lovely time exploring Amsterdam nevertheless. Warm regards, Roderick Smith, General Manager

8/10 (良い)

Sree

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Included breakfast had good choices. Close to b the metro, overall a pleasant stay.
2023 年 12 月に 1 泊滞在
Roderick Smithからの返信 (投稿日 : 2023 年 12 月 10 日)
Dear Sree,Thank you for your recent visit to Park Inn by Radisson Amsterdam City West. I am delighted that you had a pleasant stay at our hotel. It is great to know that you enjoyed our delicious and varied breakfast buffet and appreciated our convenient location, next to Sloterdijk Station, from where a direct train will take you to Amsterdam city centre within 6 minutes. It was a pleasure to welcome you as our guest, and I hope to see you again soon. Please tell your friends and family all about us. Warm regards, Roderick Smith, General Manager

2/10 (非常に不満)

Muammer

2023 年 11 月に 1 泊滞在
Roderick Smithからの返信 (投稿日 : 2023 年 12 月 17 日)
Dear Muammer,Thank you for rating your visit to our hotel. I am sorry that we somehow failed to give you a positive experience. As the comfort of our guests is our number one priority, I would love to have a few details about where we went wrong. My apologies for the inconvenience you may have experienced, and I look forward to hearing from you. Wishing you a happy festive season and a prosperous 2024Warm regards, Roderick Smith, General Manager

4/10 (不満)

Lana

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Roderick Smithからの返信 (投稿日 : 2023 年 11 月 22 日)
Dear Lana,Thank you for rating your recent visit to our hotel. It is disappointing to see that your stay did not meet your standards. It would be a great learning opportunity if we could know more. Therefore, I would greatly appreciate it if you could contact us to discuss your experience in more detail. Warm regards, Roderick Smith, General Manager

10/10 (非常に良い)

Annalena

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 2 泊滞在
Roderick Smithからの返信 (投稿日 : 2023 年 11 月 22 日)
Dear Annalena,Thank you so much for this fabulous 5-star rating following your stay at Park Inn by Radisson Amsterdam City West. I am delighted that we were able to exceed your expectations and meet all of your requirements. It was a great pleasure to be of service to you, and please make your next reservation directly so that we can provide you with the most suitable room for the best available rate. Warm regards, Roderick Smith, General Manager

6/10 (普通)

Antti

出張
良かった点 : スタッフとサービス、客室の快適度
気になった点 : 清潔度、施設のコンディションと設備
2023 年 11 月に 1 泊滞在
Roderick Smithからの返信 (投稿日 : 2023 年 11 月 19 日)
Dear Antti,Thank you for choosing to stay with us at Park Inn by Radisson Amsterdam City West. I am glad to see to that, over all, you had a comfortable time at our hotel. We take the feedback of our guests very seriously, and I would love to know what we can improve to make your experience even better. It was a pleasure to be of service to you, and we all look forward to welcoming you back in the near future. Warm regards, Roderick Smith, General Manager

8/10 (良い)

SEUNGHYUN

出張
良かった点 : 清潔度、スタッフとサービス
그저그럭
직원들 서비스 및 slot역이랑 가깝다는 장점이 있지만 주변 식당 및 편의시설은 없습니다. 그리고 룸 세면대 배수가 너무 안됩니다! 화장실 전기 콘센트도 안되구요!!
2023 年 11 月に 2 泊滞在
Roderick Smithからの返信 (投稿日 : 2023 年 11 月 15 日)
Dear Seunghyun,I am delighted you chose to stay at the Park Inn by Radisson Amsterdam City West. It is great to know that the service our dedicated team provided and our convenient location, next to Sloterdijk Station, impressed you. However, I am sorry that the sink did not drain properly. Please know that your comfort is paramount and that you can always relay your concerns to one of our team members so that we can rectify the issue during your visit. I look forward to having the opportunity of welcoming you again in the near future. Warm regards, Roderick Smith, General Manager

8/10 (良い)

Mark

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
A lovely hotel in a great location. Same comments as before - breakfast is poor and lets the hotel down. Staff blunt and rude - especially the person welcoming people to the restaurant. Staff in restaurant arguing in front of guests. Cold food - even scrambled egg newly delivered was cold. This would be an outstanding hotel if breakfast was sorted out.
2023 年 11 月に 3 泊滞在
Roderick Smithからの返信 (投稿日 : 2023 年 11 月 15 日)
Dear Mark,Thank you for choosing to stay at Park Inn by Radisson Amsterdam City West. I am pleased you liked our location, next to Sloterdijk Station, and appreciated our funky design. However, I am disappointed to see your remark concerning our restaurant team. I will, of course, discuss this matter with them to ensure improvement. My apologies for any inconvenience you may have experienced, and I hope to get the opportunity to welcome you again when your travel plans take you to our area. Warm regards, Roderick Smith, General Manager

10/10 (非常に良い)

Jerome

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good location Excellent service Staff very friendly.
2023 年 11 月に 2 泊滞在
Roderick Smithからの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Jerome,Thank you for sharing the fabulous review following your recent visit to Park Inn by Radisson Amsterdam City West on this platform. I am thrilled that you appreciated the excellent service our friendly team provided. It is encouraging to see them succeed in their efforts to ensure our guests have a comfortable stay. Furthermore, I am pleased you liked our convenient location, next to Station Sloterdijk which offers easy access to Amsterdam city centre. Thank you once again for sharing your feedback, and we all look forward to welcoming you again in the near future Warm regards, Roderick Smith, General Manager

10/10 (非常に良い)

Kévin

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在
Roderick Smithからの返信 (投稿日 : 2023 年 11 月 15 日)
Dear Kevin,Thank you for your generous rating following your stay at Park Inn by Radisson Amsterdam City West. I am delighted that you had a wonderful experience with us and that we were able to fulfil all of your requirements. It was a pleasure to be of service to you and I trust you will tell your friends and family all about us.Warm regards, Roderick Smith, General Manager

6/10 (普通)

Mehdi

気になった点 : 清潔度、スタッフとサービス
Nul limite pas mal A developer
2023 年 11 月に 5 泊滞在
Roderick Smithからの返信 (投稿日 : 2023 年 11 月 13 日)
Dear Mehdi,Thank you for taking the time to review your recent visit to our hotel. I am sorry that your stay did not meet your expectations. Please know that your comfort is very important to us, and if you encounter any issues, you can always contact one of our team members. They will do their utmost to resolve them. I sincerely apologise for any inconvenience that may have been caused to you. Please do not hesitate to contact me to discuss these matters in greater detail. Warm regards, Roderick Smith, General Manager

8/10 (良い)

Michaela

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Properly was good but the alarm system from someone smoking in their room was so scary, it woke me up in the middle of the night and sounded like the purge lol
2023 年 11 月に 2 泊滞在
Roderick Smithからの返信 (投稿日 : 2023 年 11 月 5 日)
Dear Michaela,Let me start by thanking you for choosing the Park Inn by Radisson Amsterdam City West during your recent visit to Amsterdam. I am pleased to see that, overall, you had a pleasant experience at our hotel. I am sorry the fire alarm woke you up in the middle of the night. We take the safety of our guests very seriously and when we are not absolutely certain that we are dealing with a false alarm, we will evacuate the hotel. My apologies for the inconvenience this has caused you, and I trust you had a lovely time exploring our beautiful city nevertheless. Warm regards, Roderick Smith, General Manager

10/10 (非常に良い)

Vladimirs

2023 年 10 月に 1 泊滞在
Roderick Smithからの返信 (投稿日 : 2023 年 11 月 5 日)
Dear Vladimirs,Thank you for choosing to stay at Park Inn by Radisson Amsterdam City West and for taking the time to rate your experience. I am delighted to see we were able to exceed all of your expectations. It was a pleasure to be of service to you, and I hope to get the opportunity to welcome you back soon. I would greatly appreciate it if you would tell your friends and family all about us. Warm regards, Roderick Smith, General Manager

8/10 (良い)

Joemon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 2 泊滞在
Roderick Smithからの返信 (投稿日 : 2023 年 10 月 29 日)
Dear Joemon,Thank you for choosing Park Inn by Radisson Amsterdam City West during your recent visit to Amsterdam and for sharing your rating on this platform. I am delighted to learn that you had a comfortable stay with us and I trust you appreciated our convenient location, next to Sloterdijk Station, from where a direct train to Amsterdam city centre leaves every few minutes. We enjoyed having you as our guest, and I am looking forward to welcoming you again. In the meantime, please do not forget to tell your friends and family all about us. Warm regards, Roderick Smith, General Manager

10/10 (非常に良い)

Emil

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Stayed three nights. Easy to get in to city Price much more reasonable the in city Worth the extra time
2023 年 10 月に 3 泊滞在
Roderick Smithからの返信 (投稿日 : 2023 年 10 月 25 日)
Dear Emil,Thank you for choosing to stay with us at Park Inn by Radisson Amsterdam City West. I am delighted that you liked our location, close to Sloterdijk Station from where you can take a direct train to Amsterdam city centre and that you appreciate the competitive rates we offer. It was a great honour to be of service to you, and we all look forward to welcoming you back. Please do not forget to tell your friends and family all about your experience at our hotel. Warm regards, Roderick Smith, General Manager

8/10 (良い)

Heidi

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Gold members
It was a really good stay but the checkin had to be done on a computer without receptionist duo to staff shortage, as a gold member i was not abled to ask for room upgrade. And other VIP access. Most of the staff didn't know what it was either.
2023 年 10 月に 1 泊滞在
Roderick Smithからの返信 (投稿日 : 2023 年 10 月 22 日)
Dear Heidi, Thank you for sharing your review following your recent visit to the Park Inn by Radisson Amsterdam City West. I am pleased that, overall, you had a pleasant experience with us. However, I am sorry you encountered some issues on arrival. As we are a large hotel, we have installed self-service check-in terminals to reduce waiting time on arrival. There will always be someone at the desk to assist you with any questions or requirements you may have. I am sad to hear that you did not receive any help, and I assure you that this will be discussed during the next front office meeting. Again, my apologies for any inconvenience caused, and please do not hesitate to contact me when you would like to discuss this matter further. Warm regards, Roderick Smith, General Manager

10/10 (非常に良い)

Ibrahim

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Roderick Smithからの返信 (投稿日 : 2023 年 10 月 22 日)
Dear Ibrahim,I greatly appreciate you taking the time to rate your recent visit to the Park Inn by Radisson Amsterdam City West and sharing this fantastic picture of our hotel on this platform. I am delighted that you had a fabulous stay with us and that we were able to exceed all of your expectations. I hope you enjoyed our convenient location, next to Sloterdijk Station, from which you can take a direct train to Amsterdam city centre and arrive within 6 minutes, and that you had time to enjoy the delicious breakfast we serve. It was a great pleasure to welcome you as our guest, and please do not forget to share your experience with your friends and family.Warm regards, Roderick Smith, General Manager

8/10 (良い)

C

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Roderick Smithからの返信 (投稿日 : 2023 年 10 月 15 日)
Dear C,Thank you for choosing the Park Inn by Radisson Amsterdam City West, and for sharing your rating on this platform. I am thrilled to see that, overall, you had a positive experience at our hotel, but we would always like to know what we can change to make your stay even more comfortable. It was a great pleasure to welcome you as our guest, and I trust you will tell your friends and family all about us. Until next time! Warm regards, Roderick Smith, General Manager

10/10 (非常に良い)

Zaid、Altamont

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The only hotel I will stay in Amsterdam!
2023 年 10 月に 3 泊滞在
Roderick Smithからの返信 (投稿日 : 2023 年 10 月 12 日)
Dear Zaid,It is truly an honour when a guest informs you that the Park Inn by Radisson Amsterdam City West is the only hotel they intend to stay in while visiting our region. This meant that you had a very comfortable stay with us, enjoyed the delicious breakfast buffet we offer, and that our team succeeded in providing you with great service. It was a great pleasure to be of service to you, and on behalf of our entire team, we look forward to welcoming you again soon! Warm regards, Roderick Smith, General Manager

8/10 (良い)

Joline

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 3 泊滞在
Roderick Smithからの返信 (投稿日 : 2023 年 10 月 10 日)
Dear Joline,I always appreciate it when a guest has had a positive experience with us at Park Inn by Radisson Amsterdam City West. I am happy to see that, overall, you enjoyed your stay. As we constantly strive to improve our services, I would love to know what we could change to achieve the perfect 5-star rating. It was our pleasure to welcome you as our guest, and I hope to have the opportunity to see you again. Warm regards, Roderick Smith, General Manager

6/10 (普通)

Andreas

2023 年 9 月に 3 泊滞在
Roderick Smithからの返信 (投稿日 : 2023 年 10 月 4 日)
Dear Andreas,Thank you for choosing our hotel during your recent visit to Amsterdam. I am disappointed to learn that we were unable to meet your expectations in certain areas of your stay. I hope you had the opportunity to relay your concerns to one of our team members so that we could resolve any issue you may have encountered. Thank you for being our guest, and please do not hesitate to contact me if you would like to discuss what we can do to improve your experience. Warm regards, Roderick Smith, General Manager