All guestrooms at Twins Downtown Hotel boast perks such as fireplaces and separate sitting areas, as well as amenities like free WiFi and free bottled water.
The bedsheets and covers were dirty and had hair on them. They did not change the sheets and covers. I felt itchy skin when I woke up.
In addition, the door to the room was broken from the lock and the door could not be locked. It looks like it was broken by a theft.
The place is not safe and not comfortable. I strongly advise you to look for another place.
Fadi
2024 年 1 月に 1 泊滞在
2/10 (非常に不満)
Jenni
2022 年 12 月 28 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
They tried to double charge
Nasty experience. First they tried to double charge. We really had to negotiate loudly because everything was paid in advance and they didn’t believe.
Next hassle. no breakfast. No restaurant. We paid for better room because of free breakfasti. They didn’t believe again. Pure bullsh..t.
Next. shower drainage didn’t work. We also need to ask towels twice to get those.
GoogleMaps address didn’t match the location and phone number didn’t work. Hotel name was also a bit different. This makes me think why they have almost everything wrong in hotels.com info.
Wifi worked. Points for that.
All travellers stay out of this place!!