We made a booking for two nights months prior to visiting. We then messaged the hotel to explain we were arriving at 3am due to our flight and we’re told everything was ok. Then when we arrived they said they had overbooked. This happened at 3.30 am, we had no cell phone coverage. We ended up finding a hotel until 5am.
They mentioned it was a mistake and that they tried to inform me. They tried to contact at 11pm at night while we were already flying. Naturally we were not aware by the time we arrived to the hotel.
While I understand mistakes, I did message the property beforehand and received answers so there was no room to mistake our reservation.
Horrible experience to find a hotel in an unknown country at that time with no cellphone.