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"For the price you pay, it’s not bad. The decor may need an update, but the pictures online are true to form. My only real gripe was the plastic mattress protector on the obviously new mattress- you’ll wake up in a pool of sweat in the middle of the night. Nevertheless, I still give my overall experience 5 stars because of the hotel’s staff. They went above and beyond to help me from restaurant reservations, what points of interest to see, and even printed several documents I needed for me. At the end of the day, a hotel is really just a fungible service - a bed to sleep in. The difference is service. I would definitely recommend. "

"Good location with free parking on the street. Excellent breakfast and nice seating area in lobby."

"Although we would have preferred undercover parking because of the snow the hotel staff were exceptionally helpful in assisting us to clean the snow from our car when we were leaving. We can recommend the Vietnamese restaurant in walking distance from the hotel as is the centre of the city"

"Great stay, loved the bunks for our kids "

"Spacious room for 3pax. Convenient location - walkable to city centre. Great view from our room. Underground carpark is great as it was snowing when we visited the area. "

"Perfect "

"Beautiful place. Appreciate the 2 bedroom, 3 bathroom rooms ."

"Not have kettle for hot water."

"One of the nicest hotels we have ever stayed in. The area was beautiful. Staff were so friendly and accommodating "