2/10 (非常に不満)
tonino
2024 年 6 月 21 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
You say it has 14 pools. Has 6
You say speak English and Arabic. No one in the hotel spoke English. Not even the manager. No ATM. I booked for collection from the airport. No one turn up. No one said why they didn’t turn up or said sorry. Not even the manager came to see me. I was the only European person in the hotel. Every other guest was from Egypt. Daily cleaning of the room only done for Egyptian people. I asked for them to make up my room. All he did was change the duvet cover. No clean towels or cleaning the floors or emptying the bins or toilet paper. Had to ask. The worst place ever. Did your company verify their claim. I don’t think so. Bad holiday.don’t go there on holiday. They look at you like an alien. DONT GO THERE.
tonino
2024 年 6 月に 7 泊滞在
