I contacted the owner before renting w/ 2 questions & never heard back. We decided to rent anyway. Again asked a question during booking & didn’t hear back. 2.5 hours before arrival we still didn’t have info on how to access property though agreement says we will be notified 10 days prior.
First thing we noticed was a leak above the kitchen sink. Let the person who stopped by to drop off supplies know & he said they had fixed it once and would let the owner know.
Next day was Thanksgiving & I didn’t want to bother the owner, but within our first day there we discovered a list of issues: front door has no latch & must be deadbolted at all times (annoying when you’re in/out w/ kids, you can’t lock door one handed because one hand has to hold door securely shut), one Bed was broken (hubby had to disassemble & put mattress set on floor), leak was generally a slow drip unless someone flushed upstairs toilet which caused a gush of water, cabinet in one bedroom was broken, baseboard in upstairs bathroom appeared to have water damage & was shredded & in need of replacing, dust ruffle on master bed was torn off and hanging on one side, dining room chairs were broken, one sink drain had tape wrapped around it preventing sink from draining, neither yard appeared maintained, fridge filter needed changing, and the garage remote died.
The house was also in need of deep cleaning. The blinds were filthy, especially upper blinds. They were so dirty I thought maybe they were damaged until I used the broom to sweep part of them. They are white blinds that are so dirty they are literally brown. plant shelves in the living room & master bedroom were covered in a layer of dirt. When I swept the dining room, a coating of dog hair came off the the baseboard area. Area rug in the TV room was stained & coated in dog hair. We found garbage from previous tenants under the couch in the living room. I would highly recommend a vacuum be added so people have the ability to vacuum the carpeted areas.
I contacted Joshua about the issues. I would expect these things be remedied before our visit, especially since we paid nearly double the price for a holiday weekend. He apologized and said he hasn’t been able to get services because of the pandemic. These are not new issues and could easily be fixed with regular maintenance. There is no excuse to charge a premium rate and rent something out in this condition. We would never stay here again or recommend it to anyone.