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「Nice」

「Front desk are very nice and helpful 」

「Amazing hotel … I highly recommend when you’re in Jeddah , I love my time there 」

「We have booked with Expedia for five people for tonight and when we got to the hotel, we were told that we only paid for two people. It was a little over $1300 for the two nights and for tonight and when we go to the hotel, we were told that we only paid for two people. It was little over $1300 For the two nights and we had to pay extra $200 per night for a third person and the two other kids were free. Advice to book straight through the property to avoid surprises like that.」

「Breakfast started at 7am. It was very late, I wish it started earlier.」

「Very clean and comfortable 」

「Lack of information about facilities in Ramadan. Mediocre service. 」

「Relaxing and comfortable stay during Eid 」

「Very quite 」

「No restaurant availability」

「Location is great, staff is great (shout out to Malickie for assisting my sister with a room issue and to Riyadh for assisting us with a seamless checkout and airport transfer!!) My only criticism is the shower drain was extremely clogged, causing a flood in the first couple minutes. We didn’t address it to the staff since it was a short stay for us so we just dealt with it but other than this, a lot of pluses and I would recommend! 」

「Great location and very clean hotel. However, the receptionist was rude, did not speak English well, and was unprofessional for a 5-star hotel. Pool service was poor no menu available, and it took almost 45 minutes to receive one. Other than that, the hotel is very good.」