Room was dirty, service was poor, everything seemed a chore to the staff.
The rooms are old and the facilities in the hotel are scarce
Gary
2023 年 7 月に 3 泊滞在
8/10 (良い)
Mohamed
家族旅行
2023 年 4 月 24 日
気になった点 : スタッフとサービス
Good to some extent
Overall is good; however, it would have been better, if they had provided us with child bed as requested online and through the front desk several time.
I don’t want to say careless team, but they might be busy or so.
The room service was so poor as we are family of four members and they provide us with only one towel, toothbrush, etc..
The room itself was so dusty when we entered first time then later they cleaned well.
Mohamed
2023 年 4 月に 2 泊滞在
4/10 (不満)
Rashed
2023 年 1 月 17 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I expect Mercure, hotels. The standard are higher than this condition for the hotel are are below my expectation.
Rashed
2023 年 1 月に 1 泊滞在
8/10 (良い)
Mazen
2022 年 9 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good
Mazen
2022 年 9 月に 1 泊滞在
6/10 (普通)
Idlayel
家族旅行
2022 年 6 月 27 日
気になった点 : 清潔度、施設のコンディションと設備
يحتاج تجديد الاثاث والاضاءة جداا جدااا ضعيفه وبعضها لايعمل
Idlayel
2022 年 6 月に 1 泊滞在
2/10 (非常に不満)
Jassim
家族旅行
2022 年 3 月 11 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I had bad experience with them service very bad condition of room as 2 or 3 star not 5 star towels not clean and not enough room service terrible staff of room service staff not under stand or they are not care for my order seferal tomes not one time housekeeping also bad no enough towels and not welling to work I had to ask many times for them to come to clean abd tidy my room I will never repeat staying in this hotel or any One in their chain