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Room was clean. Suite was large. Staff very friendly and efficient. Appreciate English at the desk. Great to be able to control room temperature. Breakfast was excellent.

The room they gave me overlooking the harbor on the 10th floor was very comfortable, spotless and the coziness was awesome. The hot springs and amenities were also great and the staff was very helpful and friendly. Would def recommend it over all the other places i walked past, short walk to JR Station, right before the bridge around the corner many nice little restaurants and a quick 10-15 min walk to the City Museum and park. Kushiro is worth the trip and this place made it that much better.

Very helpful staff and great breakfast!

I very much enjoyed my stay at Smile Hotel. Everyone was nice and welcoming. If there was any issue or questions they would answer it. The buffet was breakfast only which was helpful and amazing.

this is a very nice place to stay. All the staff members are very helpful and friendly. Location is convenient and view from hotel is just beautiful

Close to the JR station.

The hotel parking was difficult to find, ended up parking in a city lot that cost a bit extra. It’s located on a busy road, so it lacks a proper arrival area. It’s close to restaurants and the main area of Kushiro. I thought the room was comfortable and the free breakfast decent.