Ailsa Craig

Central location and everything was clean, stylish and convenient. Staff were friendly. These are the reasons I didn't give it five stars, but they are very picky: • No tea, coffee etc in the room. • The room had a motion sensitive light, so as I was lying in bed reading, I was plunged into darkness. There was no switch by the bed so I had to get up at which point everything was bright again. I was worried it might come on in the night if I moved in my sleep, but it didn't, but it come on full when I got up for the bathroom, which woke me up more than I wanted. I suspect there was a way to manage all of this if I'd had time to get my head around it, but when you arrive at a hotel in the evening, you do't want to spend your time navigating lighting systems that are more technically complicated than they need to be. • The same over-complication was on display with the bed. It was motorised to prop up (like a hospital bed). The button to lay it back was slightly awkwardly placed and the mechanism was noisy if you were lying on it at the time. I could help feeling that the same effect would be achieved more cheaply, efficiently and effectively by using the pillows of which there were plenty. • If the hotel was determined to motorise something that didn't actually need it, it would have been better to motorise the blinds on the three windows which had to be lowered to prevent a full-length view to the outside world of the room (including bathroom facilities).

Stunning facility that was clean, quiet and comfortable. I was pleasantly surprised with my upgrade and meal at the restaurant. The bar was also great. The only disappointment was that my 6am wake-up call didn't come as I requested. Otherwise, very happy.

Couldn’t rate this hotel more - great location, great staff, great rooms and great value for money!