Find hotels near African Heritage House, Nairobi from ￥3,486

"Reservation was messed up by the hotel. Late arrival and late check out were requested and approved, and then lost internally so cleaning staff disturbed me repeatedly 2 hours after checking in at 5 AM. Staff are 'overly anxious' to serve... asking me more than 10 times during a 45 minute meal if I needed anything, was everything good, etc, etc. This is a very modern hotel that needs some 'maturity' in it's management and operations. I won't return."

"Very proper and correct"

"Yes"

"Excellent service 🙂♥️"

"."

"They forgot to collect me, the wifi buffered a bit but was mostly ok. Breakfast very acceptable, lights in the room were a bit dim"

"The room was clean. However, they did not provide any toiletries, no robes, no sandals nothing. It’s was just an empty bathroom. The shower gel was empty, no hairdryer. I called the reception desk to ask for a shower get and sandals, the lady told me we only provide it by request. 🤔 I believe these thing are the basic necessities. I mean a big name Hotel like Hilton. I ask if ther a sauna and steam room she told me no we don’t have it. That kind of threw me off. Our luggage weren’t even sent to our room until we asked several times. Overall, it was not a good experience for me and I wouldn’t be going back there. "

"Clean room, lovely staff, great breakfast with enough options for hot food and an omelette station. Try to request a room with the park view as the city view is not very nice!"

"Loved the hotel. Its a shame that it is in South C"