6/10 (普通)
Katherine
カップルで旅行
2024 年 3 月 31 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
I don't like writing reviews like these. The owener and staff were very nice. Facilities were great with 2 fatal flaws:
1) Not enough hot water capacity (I had cool to cold showers 2 out of 3 days). I mentioned it to the owner and was told there were too many guests. Thats a capacity proplem not a guest problem. 2) the rooms heat could not be controlled so if you wanted to relax in your room you had to crawl under the blankets or wrap them around you (it was a cold wet week - again, not the guests fault).
Being a hotel owner is a hard business and hard decisions about resources can be difficult but excepting your guests to shower at 5am (which my wife got up to do) or in the evening is a deal breaker for me. Any guest, no matter how beautiful the hotel is or how nice the owner/staff are should not be expected to shoulder this deficiency. My strong suggestion is #1increase the hot water capacity and become the 5 star hotel you could and should be. I hope this issue is resolved.
Katherine
2024 年 3 月に 3 泊滞在