ビラ レアルの五つ星ホテル

「Perfeito」

「Hotel com ambientes lindos e aconchegantes. Quartos espaçosos, limpo e confortável. Atendimento excelente. Restaurante e bar muito bom 」

「Luxurious property, spacious rooms and super friendly staff 」

「Adoramos tudo 5 estrelas recomendo a todos uma vez na vida.」

「Gets everything right. Excellent The hotel was completely renovated in the spring of 2025 and feels brand new. We stayed two nights in late Sept. It has thought of every detail. This is how hotels should be designed. Lighting in the room that works easily; showers that are also easy to figure out (when are other hotels going to start doing this?); plenty of space in the bathroom to place things. Warm, natural colors and fine touches and nice details. The welcome drink was lovely. The staff...

「Poor value for money There are way better places in Douro Valley at a lower price point. Even after being open more than a year it feels like it still has teething problems. Staff is not trained properly. Very slow service; music playing outside our room from the pool at night; sloppy turndown service (they left the ironing board in the room despite promising to take it away); they put our bags in the wrong room; cigarette burns in the patio furniture; one analogue key instead of digital...

「Staff at the hotel were superb.. I read some of the comments about five star hotel in previous reviews while the hotel itself may not be a five-star the staff and the service is easily five-star… I laugh at some of the comments…. if you want little slippers and matching housecoat, look like a prince and princess, then go to Palace… the meals were suburban with the first class chef from Brazil… when I came to the restaurant bar you couldn’t want more for service and quality…. awesome place for...

「Unfortunately natural water fountains were closed. Working only on weekends this time of year 」