サウスウエスト フロリダの五つ星ホテル

「The staff named Mathew is exception! He is very knowledgeable and helpful!」

「Caitlyn came to our table last night and spent about 25 minutes with us, sharing her story about how she became a team member at The Ritz-Carlton. Even while taking the time to connect with us, she was still seamlessly managing the entire restaurant; truly impressive to watch. I don’t know where you found her, but you need about seven more like her across your properties. She’s far beyond first class; she’s in a league of her own. She truly elevated our evening and made our visit unforgettable....

「The hotel team made the stay. Could have staffed more servers by the pool area, but bartenders were always accessible. Shelly stood out - took wonderful care of my family. Also, room staff were great. For example, Allen greeted us a couple mornings warmly and genuinely as he passed us in the hallway. Great way to start the day. The restaurant manager at Ria in the evening (dark curly long hair) took great care of us, as well. The staff care about the guests and take pride in representing The...

「wonderful family friendly and spotless resort」