ノーザン ニュー メキシコの五つ星ホテル

「The staff is friendly and very accommodating. Could not ask for a better staff. Housekeeping does a great job. The food at the restaurant is delicious with a nice variety to choose from. You pay extra for resort fees that mostly are useless. The pool is not heated, so at this time of the year we did not use it. The hot tub was not working. We do not use the gym on vacations. The only service we used was the car service. This property needs to be updated. They were working on the water lines...

「Mouse in room | High price, low value Around 12am on our 3rd night, we awoke to sounds of a mouse scurrying around. We opened the doors and scooted it out onto the second story patio. Checking the room, we then found several droppings. We called front desk, who told us there were no rooms we could move to. They sent cleaners to vacuum our room and change bedding, which finished about 1am. The next morning, we spoke with the front desk manager, who offered to refund our resort fees ($55 per...

「ホテル全体のデザイン性、エリアは最高位置に値します。お部屋、共有スペースのラウンジも清潔尚且つサンタフェのムードをリラックスして満喫できます。ロビーの暖炉も素敵。交通の手段にてトラブルがあった際、ホテルスタッフのきめ細かなヘルプがあった為無事に空港まで行けました。大人の為のホテルです。」