アバ自治州の五つ星ホテル

「水量が少ないのと湯温がぬるいせいで、バスタブにお湯を溜めることができません。 敷地内のカフェや軽食スペースが夕方5時までしか使えずしかも割高で、実用性に欠けます。 スイートでしたが階下の客の喧嘩が聞こえてきて熟睡できませんでした。 コンセントは使えない（接触が悪い）箇所が多かったです。 部屋の雰囲気は良いですが、また利用したいとは思えませんでした。ただ、青城山周辺ではあまり選択肢がないので立地上外国人に人気はあるかもしれませんね。」

「All the staff was excellent, the facilities are top and the food offer incredible, specially the desserts and seafood. The hotel transportation was also remarkable and on time, very close to the national parks and other tourist activities, we hope to go back at some time. Special mention to Sophie, Vincent and Darcy for their commitment and kindness. Kind regards Liliana and Nicolás.」

「Fantastic! Will come back in future! 」

「We have booked this hotel for Monday, Tuesday and Wed nights (3 nights) one month ago, the hotel policy stated no refund and no cancellation allowed. My flight on Monday was cancelled, so I called hotel to keep my room since refund was not allowed. But when we checked in on Tuesday, the staff told us booking cancelled / no room reserved / didn’t receive reservation / need to call Expedia staff etc. However, we can book a room with the current rate which is almost double from what we paid...