マディナティの五つ星ホテル

"部屋の照明を全部つけてもとても暗かった。また調度品もかなりガタがきていて部屋全体が埃ぽかった。その後、トランジットを含めて20時間ぐらいの空の旅になったのだが、体中が痒くなりホテルに着いて見てみたらダニが噛んだ跡が30ケ以上見つかった。又、レストランのサービスは、とても悪かった。"

"コンシェルジュは、極めていい加減で適当。テレビのセッティングをお願いして，すぐ行くと言っても、3回催促して漸く対応。"

"壮大であった"

"空港直結で便利"

"Thank you very much for your hospitality during my recent stay. Overall, I was generally satisfied and truly appreciate your efforts. However, I would like to share a few points for improvement, in the hope that they may be helpful. First, the replenishment of amenities and towels was somewhat inconsistent. As a result, I had to leave messages to request items when needed. Second, at checkout, I had to call for a porter twice and waited more than 15 minutes in total, which was quite stressful, especially when preparing to depart. Additionally, I believe that an elevator should be installed in the annex building where I stayed. It appeared to be physically demanding for the porters to carry luggage, and it was also inconvenient for guests. Aside from these points, I was mostly satisfied with my stay. I sincerely hope these matters can be improved in the future, and I wish your hotel continued success. Thank you for taking the time to read my feedback."

"静かにゆったり過ごせました。また訪れたいホテル。次回はプールサイドでゆっくりしたい。"