Impeccable guest service is the defining feature of every 5-star hotel in Lisman. From the minute you arrive, staff are at your beck and call, whether arranging customized tours or providing a turn-down service. Additionally, hotels must offer top-rate amenities to obtain a 5-star rating. These can include luxury baths, spas or saunas, pools, gourmet kitchens and knowledgeable concierge.