Flawless guest service is integral to every 5-star hotel in Kericho. From the minute you step through the door, staff are at your beck and call, whether offering luggage assistance and storage or providing in-room massage treatments. In addition, hotels have to feature upscale conveniences to meet the standard for a 5-star rating. These can include luxury bath products, spa facilities, pools, gourmet kitchens and knowledgeable concierge.