Exceptional guest service is the defining feature of every 5-star hotel in Kampung Gesing. From the moment you enter the lobby, staff cater to your every whim, whether offering luggage assistance and storage or providing in-room beauty treatments. Plus, hotels have to offer superior conveniences to qualify for a 5-star rating. These can include luxury bathrobes, spas or saunas, pools, gourmet kitchens and knowledgeable concierge.