Exemplary guest service is the hallmark of every 5-star hotel in Kagashima. From the moment you enter the lobby, staff cater to your every need, whether arranging customized tours or providing a nightly turn-down service. Also, hotels have to feature top-rate conveniences to be entitled to a 5-star rating. These can include deluxe baths, an on-site spa, pools, gastronomic kitchens and knowledgeable concierge.