Search hotels

"A little dated but great hotel"

"Wonderful hotel, service, location, everything!"

"Very great place for people on a budget. Had a great shuttle service and not too far from the hill. The bar area downstairs had lots to do and was very fun."

"Great place to stay"

"Excellent service, clean room, good facilities and lovely location."

"good location with good service."

" Nice room Onsen ski storage breakfast Friendly staff"

"Perfect location for shops, food, buses, chair lift! Loved our stay here "

"Everything was amazing. Thank you so much for a great stay! "

"It was a very pleasant stay. Staffs were helpful and cooperative. We loved their lounge decorations."

"I had an wonderful 2 nights stay at Hotel Goryukan. The staff was very friendly and helpful during my stay. I cant recall the names of the staff, but I would like to thank the two staff on duty in the afternoon of 4 October 2026. They helped me to fill out the luggage delivery service card to my next hotel. There are breakfast available, but I unfortunately didnt had the chance to eat them as I was left the hotel early both days to hike. The room are clean, big and has a nice view. There is...

"Location and nice small onsen"

"The ryokan was a great option for ski trip. Amazing onsen. Great breakfast. The staff were incredibly friendly and helpful. "

"Loved the restaurant, great service in the morning for breakfast! The Onsen was a nice benefit and usually empty. Very helpful staff!"

"I can not more highly recommend Shirouma So! The staff were very accommodating and friendly. The hotel was very comfortable and perfectly situated near the bus terminal, Happo One, and restaurants. The onsen was the perfect way to finish a day on the slopes. The food was excellent and there was plenty of variety - while breakfast is set, it is different every day. I would definitely stay here again!"

"Wonderful hotel and very accommodating to international travelers. Staff was very friendly, room was nice, lounge was comfortable, and the onsen was small but relaxing. Recommend staying here when in Hakuba. "

"Good location and very helpful staff"

"Staff were very helpful and the rooms were very clean. Good buffet breakfast. Beds nice and firm no saggy middle."

"Had higher expectations of the lodging based on pictures and descriptions. Was not a comfortable or clean place to stay for those of us who aren’t in our 20s and who didn’t intend on staying at a large hostel. I love hostels but this was priced like a low cost hotel but without amenities."

"Excellent service Staff happy to help with all requests"