Outstanding guest service is the defining feature of every 5-star hotel in Cocos Island. From the moment you arrive, staff attend to your every need, whether answering room service calls 24/7 or providing a nightly turn-down service. Plus, hotels have to offer superior conveniences to be eligible for a 5-star rating. These can include luxury bathrobes, spas or saunas, pools, gastronomic kitchens and knowledgeable concierge.