Exemplary guest service is at the heart of every 5-star hotel in Canadian. From the instant you arrive, staff cater to your every need, whether arranging customized tours or providing a turn-down service. What's more, hotels have to offer top-rate amenities to be entitled to a 5-star rating. These can include deluxe baths, an on-site spa, swimming pools, gourmet kitchens and knowledgeable concierge.