スワニーの四つ星ホテル

「フリーWi-Fiがないことが残念ですが、それ以外は問題ありません。」

「Some construction was being done at the hotel so it limited the access to the pool. It would have been nice if the breakfast was included」

「We really enjoyed love your hotel service, cleaning, staff, excellent」

「The property was located short distance from all activities I attended over the weekend. I didn't like that you had to pay for breakfast and parking. Parking says $15/day but then they had on tax. All the staff were friendly.」

「Excellent staff and room was nice」

「It was a good stay, stone park is great, but hotel was too crowded to use the pool and the lake isn´t accesible to swim (we didn´t know that). Breakfast was too expensinve and other options to eat were limited. Also housekeeping wasn´t great, our room wasnt cleaned and we had to request it late afternoon. But overall room was clean, spacious and staff was great and helpful」

「The hotel location and amenities were fine, good for our purpose which was to watch a concert at the arena next door. What was terrible was that on our first day of our 2-day stay, the room was not made up when we were out all day. I called the front desk who asked at once whether I had the privacy sign up. I had not. They then said rooms aren't made up each day but if we wanted they could do it now. It was nearly 6 pm. We said no. I asked what the policy was and they said that rooms are never...

「ホテルから空港への移動をする為、ホテルに車の手配をお願いしたが、非常に不快に感じた。①車を準備する会社から直接連絡が来ると言われたが来なかった。②こちらから連絡を取ったら、ピックアップ時間をホテル受付が間違えて伝えていた。③費用の情報が空港に着くまで誰からも教えてもらえず、請求された金額が通常の3倍だった。それならタクシーの方がマシだった。 朝食込みと思い、朝食を食べに行った。受付で朝食は含まれていないことを告げられず、朝食に一人いくらかかるかも言ってくれなかった。含まれていないと分かっていれば食べなかった。」

「I loved the Crabtree and Evelyn shower wash, shampoo, and conditioner in a nice walk-in shower… but the bed was simply divine. The staff at the desk each night could not have been more welcoming for me, one of them, insisting to run and get me a fresh cookie from the kitchen he had just made. A very pleasant experience indeed.」

「WiFi も無料だと良かった」