「This is an older property and even the new wing require some upgrades. Bathrooms and toilet areas need a deep refreshing. Stained toilet seats, old plumbing fixtures, dirty grout lines etc.
Beds and blankets/duvet cover provided not the most comfortable. Room is basic. No iron, no ironing board, no kettle, no phone, etc. There was a mini refrigerator and a bottle water was provided with two glasses.
Food variety limited and repeated daily but enough was available.
Very little staff spoke any...