グランサムの四つ星ホテル

「Nice modern venue. Spotless room, although the fold out bed might've seen better days as it did not support well. The main bed was comfortable. Generous buffet breakfast. Lovely location within university campus. Lovely staff who made an effort to be welcoming and helpful. 」

「The staff were all very kind and friendly. I am Japanese and my English is not very good, but they treated me with great courtesy. The only thing that concerned me was that the shampoo was not replenished during my stay, though I believe it would have been resolved if I had simply asked.」

「front desk staff are not nice, not kind, the hotel has no car park, I asked front desk a map of the car park, but the girl immediately said no, I am a Japanese and do not know the area, staff should be kind and nice to customer, also when i checked out, other girl did not say thank you, even I told her thank you, this is very unusual in Japan. 」

「Beautiful room. Friendly and welcoming staff」

「Comfy bed, friendly staff, nice atmosphere, spa and pool a real bonus!」

「All elements of the hotel were well presented. The room was excellent and we had a choice of a shower or bath. The staff were polite and respectful to guests which made it a relaxing visit. The breakfast menu was excellent with individual requirements met. ie poached eggs etc. There are ample EV charging points in the car park. Unfortunately we did not use the pool complex on this occasion. We would stay here again in the near future. Well done.」

「Room clean the pub is excellent and well run」

「All staff encountered were very friendly and helpful. Nicely decorated for Christmas! 」