「Terrible experience at Radisson Hotel.
During the rain, water was leaking through the windows in Room 312—completely unacceptable. Instead of changing our room, they sent someone to just mop the water like it was normal. The room was a mess and clearly not maintained.
We called reception three times for luggage assistance and no one showed up. Then, despite being told the night before that checkout was 1:30 PM, we got a call at 12:30 PM forcing us to leave early.
No apology, no...
「Terrible experience at Radisson Hotel.
During the rain, water was leaking through the windows in Room 312—completely unacceptable. Instead of changing our room, they sent someone to just mop the water like it was normal. The room was a mess and clearly not maintained.
We called reception three times for luggage assistance and no one showed up. Then, despite being told the night before that checkout was 1:30 PM, we got a call at 12:30 PM forcing us to leave early.
No apology, no...
Nancy