長白山西斜面の四つ星ホテル

「所有工作人員服務都很好，從前台，禮賓部到餐廳等等，包括溫泉的都是服務得很好 但是很多地方在維修，而且是非常大面積的， 還有泳池沒有開放 ，知道八月份沒有開放泳池真的有理說不清， 行政酒廊有沒有開放， 然後賣四千元一間套房， 真的很不值得，如果不是價格的話，設備又配不上這個價錢， 其他都很好的」

「The room was too hot the entire stay and we had to keep asking for towels etc for our daughter who was in the room with us. Other than that, it’s a good hotel, well located and with lots of inclusions. 」

「장백산 못지 않게 좋았던 호텔입니다. 체크인할때 직원분이 너무 친절하게 해줬고 설명도 잘해줬습니다. 배정받은 방도 너무 좋았어요. 바깥공원도 좋아보였는데, 출입구 찾기가 어려웠어요. 조식은 그런데로 괜찮았어요. 그 외 식당은 기대보단 별로였습니다. 전체적으로 괜찮았던 호텔입니다. 」

「Amazing location for skiing. Very comfortable hotel to stay in, huge rooms and fantastic views. Breakfast is great but all other hospitality areas lack atmosphere and quality service. Check in is long and complicated. Definitely not the high standard of experience expected at a normal Hyatt.」

「Luxury hotel with excellent food and beverage options. Very helpful staff to help us with sightseeing and outdoor activities.」

「酒店設備新，服務員服務親切」

「酒店位於果松滑雪服務中心側，十分方便。 職員Seven對工作熱誠、主動，值得一讚！ 可是酒店提供的自助早餐比較差，食物種類太少，很多食物都不熱又不凍，如豆漿、中式包點、炒米粉等，很難接受。 晚餐只希望客人吃自助餐，但食物都是冷冷的，吃剩了又不會添加的。廚房不願意煮，只勸你吃自助餐，後來要酒店職員幫忙，煮房才願意煮⋯」