トリンコマリーの三つ星ホテル

「Very nice. Staff superb. Breakfast excellent.」

「The front desk person was very rude. There is no accommodation for drivers.」

「Terrible experience. Terrible customer care. The hotel was shut and they refused to refund me. We (my wife and my 4 year old child) arrived at the location and the gate was shut. The nice lady who was at the hotel (we were unable to speak to her in the local language) did not let us through the gate then called someone who told me that the hotel was under refurbishment hence shut. He actually suggested us to book an hotel nearby. I called the German number associated with the hotel and another...

「Lovely hotel with very friendly staff, the swimming pool is a bit of a let down but other than that it is good value for money. 」

「Staff is hopeless - not unfriendly but unwilling to help. We were 4 people sharing an apparment, but we could only have 1 key to the door. The reception is not open 24/7 that why, we had major problems only having 1 key. After many and long discussions with the staff, we gave and survived 2 days with just one key. The restaurant is expensive and food is bad. The appartment is nive. Kitchen, 2 bedrooms with bathrooms and a nice livingroom. There were good moments, but we will never come back」

「Complication at the beginning, At the reception no record shows that we are booked also breakfast is not included, I have to talk to the owner of the hotel who lives other city and settled everything. After that everything went okay.」

「The Hotel is very nice and completely new. The host is really friendly and he can show you everything what you can do in Trincomalee.」

「送迎をメールで何度かお願いしていたが、結局来なかったことと、布団に蟻がいて大変でした。しかし、何かと気遣ってくれたので、総合的には良いホテルだと思いました。近隣エリアに食事をする場所がないのが少し不便。」

「Some areas are stilll under construction. 」

「I was underwhelmed with this hotel and thought value for money was much not as good as other hotels I stayed at in Sri Lanka. Located in the central city area of Trinco, however there is not really much to neither see or do in this area. Suggest you instead look for a hotel on the beach and take a tuk-tuk if you want yo experience the city. The room was spacious, had AC, but other than that rather basically equipped. I had high hopes for a Sri Lankan breakfast, because staff asked me...

「Although it was close to the beach, the room wasn’t that clean. The conditions of the washroom was worse. Most of the staff were friendly, except for management - the owner was quite rude. Would not stay here again!」

「Habitaciones algo dejadas, las de al lado de la recepción se oye todo. Personal algo pasivo」

「Vores værelse havde ikke aircondition, selvom vi havde bestilt et værelse med aircondition. Vi fik nogle penge tilbage, hvilket var rigtig sødt af dem. 」

「This the worst hotel we have stayed in that we have booked through Hotels.com. We booked for 5 nights and checked out after 1. We must thank hotels.com for sorting that out for us. They dealt with our complaints very professionally. We booked the biggest the room in the hotel. Was meant to be 55 square metres. Would be lucky if it was 35. the room hadn’t been cleaned. The glasses still had water in them. The shower only had trickle of water and that was cold. The plug in the sink had a hole in...