サウスウェストの三つ星ホテル

「Requested a microwave in room, never got a response from my message, messaged again after check-in, again no response. The 3rd floor hallways were HOT, like 80s HOT, that needs addressed. No exhaust fan in bathroom, stinky and steamy lingered. Tiny 32 inch TV was a cop-out, looked terrible on massive furniture it was on, lol, cheapskates, BIG TVs are CHEAP. Otherwise was a perfect stay, excellent location. WiFi was strong and every employee we encountered were welcoming, friendly, polite and...

「Breakfast offering was very good. 」

「They can do better with breakfast 」

「Older property carpeting needs to be replaced because the filthy stains and smells of smoke. Staff was excellent!」

「I recently stayed at the hotel and had an absolutely wonderful experience from start to finish. The property was clean, comfortable, and welcoming, but what truly made the stay exceptional was the outstanding customer service.  Be sure to ask for Jami . She went completely above and beyond. Her kindness, professionalism, and genuine care for guests truly stood out. She anticipated needs before I even had to ask and handled everything with such warmth and positivity. It’s rare to encounter...

「Very nice place to stay 」

「We stayed in room #119 that did not have a smoke detiector in the room. I just happen to notice the wires hanging from the ceiling capped off but to detector in the room. Not a good feeling sleeping in there overnight!」