ポンティアックの三つ星ホテル

「The hotel isn’t very poor condition. It is not a lake front hotel like it tries to show in the picture. They did not hold my reservation for a king size bed by my 5 o’clock arrival and check-in day. They gave me a double room and said literally “get over it.” I found a bedbug in the room, brought it down for evidence. Dead of course. And they refuse to refund my cash money. And refused to put me in a different room. Terrible customer service. The hotels in terrible condition. And...

「room are nice and clean」

「食事はもう少しメニューを増やしてほしい。」

「Systems were down. Hotel was dirty.」

「The desk clerk wouldn’t let me bring my bicycle into the room the second day. He said I had to leave it outside. Would not accommodate with a storage area or refund that night. It’s Detroit. You can’t leave anything outside.」

「Clean rooms & bathrooms! Staff was very friendly and helpful!」

「部屋も広々としていて、きれいでした。 周りの環境も良く、良いホテルだと思います。」

「設備は古いがきれいで立派なホテル」

「部屋が新しく快適だった」