メーラトの三つ星ホテル

「とても快適なホテルでした。部屋の掃除は行き届き、シーツもしわがない綺麗なベッドメイキングになっていました。スタッフの方も感じの良い方々でした。料理もおいしかったです。ペットボトルの水が2本部屋にあって助かりました。コンセントも各種入るものがあり便利だと思います。 敢えて気になったことを挙げるとすれば、タオルにシミがあったこと、時計の日にちと時刻が合っていなかったこと、シャワーの温度が低かったこと（フロントに頼んですぐに熱いお湯に調整してくれました）、部屋にあったアンケート用紙が少し汚れていたこと、窓からの眺めがよくなかったこと（仕方ないと思いますが）、朝食会場のドアが閉まっていて客も少なかったのではじめは朝食会場とはわからなかったこと、カードキーが毎日使えなくなっておりフロントで直してもらわなければならなかったこと、レストランのティーカップに欠けている部分が多かったこと、くらいです。」

「Food quality and Room ambiance extremely better as per price」

「Average budget hotel, rooms, linen dirty, old rusty fittings, small rooms. Room service staff very slow and careless. Management need to train staff specifically for customer service and facility management, cleaniness & professionalism. 」

「Everything was too good. Very nice complimentary buffet breakfast. Reception is on first floor but directional boards are not available on ground floor.」

「very very unethical approach of hotel. paid huge amount for this poor hotel. They even dont give water and charge for Rs 20.00. I included the breakfast in package, but they are ready to give me one paratha worth rs 90.00 only in name of breakfast. very very unethical approach and talking. very very very disappointment listening so much after payment Rs 2800/- 」

「This is my genuine experience staying here. I arrived around 2:30 AM after my flight was delayed. The first thing I noticed was staff sleeping in the lobby. While I tried to overlook that, the real disappointment came when I entered my room. The room was extremely dirty. The bed was unclean, and the bathroom was filthy as well. Unfortunately, I had another flight to Varanasi in a few hours, so I had no choice but to take a quick shower and leave. My advice to anyone considering this property:...

「The property maintenance was very poor. Stained carpets, unclean kitchen, smelly bathrooms, floors that were patchy! The staff tried their best but when I compare them with other hotels, not a satisfactory experience especially for the price tag.」