カラベルの三つ星ホテル

「The place is quaint and centrally located. You can walk to all the cute boutiques. It is clean and updated.」

「The room had an odor that may have been mold. I sprayed Fabreze in the room and it helped for the night. When we returned to the room the second night the smell had returned. There were bugs in the shower. When I reported the issues to management they wrote the room number and said they would address it. No apologies for the issues or offers to assist with the problem. Would not recommend staying here other than it was quiet.」

「The keyless check in was a disaster, consuming much pre-arrival customer time, only to be overridden with a physical key being issued in the end. Obtaining the key required traveling to a sister hotel over a mile away. We were told "They were having internet problems". The coffee machine had a cup of stale coffee in the overflow well. There was poor communication in the room about the location of items like the ice machine. It turns out the machine was a block away in a separate building. And so...

「Arrived after midnight and still were able to reach a helpful staff member to help us settle in. Overall great experience and would recommend.」

「The bed was comfortable and the bedroom was clean. Place was spacious. Living room furniture was very uncomfortable and the chairs and table on the balcony were not clean. There was a lot of pet hair about the space. Knives in the holder were dirty. I stayed here before and it seemed much cleaner and comfortable. Hotel lobby guys were very nice and helpful. Otherwise it was quiet and relaxing and an easy walk to the Biscuit Factory.」