カグラライ島の三つ星ホテル

「スタッフの態度が素晴らしい　マヨンビューのお部屋なので2階でも火山🌋の溶岩流が良く見えた 食事も良かった」

「It's really nice like a condo. I really comfortable stay and there is the best location near the mall, bus/jeep station. There is central of the city and a little bit busy place. If you are sensitive about sounds, there is noisy at night by loud music sometimes.」

「Everything else about Bernese was great, esp that they are pet-friendly. The restaurant good was great (some items excellent actually). Staff was very nice and accomodating. What I didn’t like about it was the fact that the faucet barely had water and the bathroom fixtures were quite poor. Also, and this is just a small matter that should not detract from our overall impression, there’s just too much plastic plants and flowers all around. Other than that, we recommend Bernese and will...

「The staff are all very friendly. The front desk are always very helpful and knows what they’re doing. Restaurant staff needs more training on customer service. It takes forever for them to take our orders considering there are so many of them just hanging around doing nothing. 」

「たくさんあり過ぎる。チェックインしたら予約してないと言われた。どのサイトから予約したかを聞かれエクスペディアと言ってやっと部屋に入れた。フィリピンで1泊1万円近いのに部屋の広さはアパホテル並、エアコンではなくクーラー、宿泊翌日外出から戻ってもルームクリーン無し、バスタオルもそのまま。クレームをつけてタオルは変える。エクスペディアには空港送迎無料となってるが、知らないと言われる。説明するも改善せず、タクシーで行けと言われ自腹切る。こんな最悪なホテルは初めて。エクスペディア記載サービスとホテル把握が違うのは何故かとても疑問。2度とこのホテルは利用しない。何故こうなったのかエクスペディアでも確認すべき。そしてエクスペディアでこのホテルを扱うのは止めるべき。」

「I like the friendly and polite staff. They always greeted us with smiles and were very helpful.」

「They were very hospitable to their guest... and all the staff are friendly. The room are clean.」

「They have lovely staff. Our stay was amazing, highly recommended.」

「受付の雰囲気が良かった。第一印象でホテルの評価が決まるね。」

「マヨン山を見に行きました。ホテルは街中にあり、大きなモールも近くにあり、とても便利なところでした。お部屋も綺麗ですし、ホテル内も値段の割にはいい感じです。ただ、朝食はそれなりのフィリピンな感じです。もちろん、ダメではありませんが、それなりです。」

「Rooms were good, good service. Only issue is the breakfast, this is not warm (eggs/rice) when served. 」

「Staff were awesome, room/bathroom amenities were disappointing. Breakfast can be improved.」

「Safe and service crews are jolly my family and I slept well with hot meal in the morning. Very welcoming, feels like your home.」

「.」

「The bathroom gets flooded after taking a shower. Receptionist did not cooperate calling shuttle bus to the airport coz she has her own contact and she gets commission. Hotel should coordinste with shuttle pick up」

「Comfortable quiet place」

「Good location & friendly staff. Free & delicious breakfast every day which is a plus. Supermarket right across the street. Several restaurants very close by.」

「The room was much larger and nicer and I expected for the price I paid. Showers were nice and hot. The hotel staff were very nice and even helped me find a taxi to Pilar port. 」

「I enjoyed my stay at the Royal Mansion Hotel. This was the 3rd time I stayed here. Tabaco doesn't have many hotels to choose from and this is definitely the nicest one in the town/ It's modern, very clean, a wonderful staff and very quiet since it is not in the downtown area. They also have 2 nice sized restaurants. Definitely will stay here again.」

「 accueillants 」