ベルニッセの三つ星ホテル

「部屋の清掃は細かい部分まで対応して頂けており気持ちよく部屋を使用出来ました。」

「The room was very small but the location was great and staff were very friendly. We also had an issue with the safe as it wasn’t working which was addressed to the staff.」

「My instructor didn't stay due to unforeseen last minute problems. We tried to change the booking for five days later and Hotels.com were very helpful but the hotel refused as I hadn't taken out the cancellation option. I had hoped that, as my company often uses the hotel, they would be understanding but they were very short-sighted and were extremely corporative. We were told that we should have booked with them direct and not through Hotels.com. We will be going to Europoort many times in the...

「there is a smell of the cigarette in the dining room.」

「洗面台が小さすぎ、またそのうえの棚が出ているため口がすすげず、頭が入らない。 シャワー室にシャンプーを置く棚がないため、シャンプー、石鹸などは床に落とすしかなく、改善をしてほしい。 また、夜間入り口の階段に人が座り込んでおり、治安として危ないように感じた。 宿泊者であるが、座り込み、階段の汚れがあり品位を落としている。」