「I booked Hotel Sal Andina through Expedia for three nights, but my experience was extremely disappointing.
Expedia stated that English and Spanish were available, but I could not communicate with any staff member in English. All explanations were in Spanish, so I had to use a translation app every time. This made even simple interactions stressful.
Expedia also advertised a 24-hour front desk, but staff were not actually available 24 hours a day. I had a prepaid tour departing at 3:30 AM, but...