Find Resorts & Hotels with Spas in Shinjuku

"Has stood the test of time! World class staff. Hopefully the renovation doesn’t lose the spirit!!!"

"This was a very nice hotel. The staff were amazing. Very friendly, very polite. I would rate this hotel a 10 on almost everything except I found that the rooms could be cleaned a bit better. The walls and ceiling were dirty the doors were dirty...needs to be wiped down properly especially since this is such a high-end hotel, and the vents and fans are full of dust like they haven't been cleaned for years. I was quite surprised. Also our first night there was a stain on the bed sheets and there...

"Good service "

"I felt very comfortable and relaxed at the hotel."

"I am a Diamond Member at Hilton and Gold member with Expedia ! Sometime we forgot which site to book for our trips and I am sure it happened to a lot of you ! Regardless which site you use ! I believe the company staff ( some are so stuck up to the policy )that they don't realize or respect how important a return customer! Thankfully, they have other staff ( especially at front desk and her name is Ada ) who safe the day by getting what I was requesting! ( which was 1 hour of extension of my...

"The room was spacious & tidy. The bed was very comfy. Breakfast included was lovely and the staff at breakfast were so nice. Close to the action in Shinjuku. "

"The hotel is ideally situated in a lively bar district, although the area can appear somewhat untidy in the mornings due to remnants from the previous night's festivities. One might encounter individuals promoting local bars, which sometimes include a table charge. Nearby, there are plentiful indoor dining options, though the exuberance of the nightlife may affect the immediate cleanliness of the surroundings."

"The room was small as expected. However the air conditioning was right above your bed and keep blowing cold air into your face. We try to turn the fan down but doesn’t work. We end up has to turn the unit off. Location was great, walkable to shopping district and close to metro. Staff was very helpful and polite. The hot spring bath was very nice bonus. "

"Every thing was great, except no laundry on site. "

"As rooms are relatively small, I would be thankful, if the space underneath the bed would be usable for storing the suitcase, as in other APA hotels."