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"We expect that the host provide tea and coffee, sugar since all properties that we rented in the US provide them. Not convenient for the guest to buy those little things since we only stay couple nights."

"Overall, our stay was disappointing. Apartment was clean with close access to trains but host never bothered to tell us the place was located right in the middle of Korea Town which is not what we would want for a once in a lifetime stay in Toyko! Check in was terrifying after 20 hours of travel as the host neglected to inform us the key lock code was changed. Lots of difficulty regulating the heat and host was not as helpful with that as we would have expected. Never responded when we said we...

"Owner cancel our booking on the check in day"