Sainte-Helene Ski Vacations

Staff is very friendly. Guest room is comfortable. Both the toilet and vanity faucet have leaks. The location of the hotel is a bit far from the old town. I wouldn’t stay here again due to the location.

What a great choice to spend my birthday! After coming from Paris, from another great hotel, I have to say that the Carlton in Cannes is a marvel!! Their staff is what we loved the most, they are all fantastic!! From their bellmen to their managers, all attentive, friendly, professional and charming. We loved our room, have zero complaints, beautiful well maintained property, and the view is perfect. We will definitely return!! Thank you Carlton for taking care of us! We enjoyed our vacation and will tell our friends and family to come to you for a perfect vacation time.

Got there at 1pm room not ready. Still not ready at 3pm check-in time. Reception had "no idea" when it would be. Forced to accept different room with bath/shower and on different floor. Very disappointed. Bath/shower unusable, shower flooded the bathroom and no taps to run bath. Would have preferred a better view on higher floor. Room was comfortable and hotel very well positioned Wifi very weak, signal dropped all the time. Disappointing late check-in time esp when you're on a short break and rooms aren't even ready then. Some staff were very helpful with the shower and wifi issues but they couldn't be resolved unfortunately

I had a truly wonderful stay at Anantara Nice! Every staff member was incredibly courteous, kind, and helpful, and special recognition to the housekeeping staff who helped make the space welcoming in the day and comforting in the evenings. Everyone was always pleasant and upbeat, making it an excellent place to stay. My spa experience was amazing too, with thoughtful guidance on using the amenities and a fantastic massage by Carla. Highly recommend! I will add that I had one mildly rude conversation with a hostess in the restaurant, however, this was nothing compared to how tremendous the rest of the stay was.

The room was decent enough, only thing that ruined the experience was the room was advertised with balcony photos and when I went there, the room had no balcony which was extremely disappointing.

Overall a good experience, but by any means a great experience. For a hotel with these ratings, the expectations are not met: none of the showers worked properly- one was leaking, the other one didn’t work. The room is market as it has a balcony with ocean view: that was true, as was ‘some’ ocean view, otherwise it was a lot of ‘roof view’ of the adjacent building. Some of staff members was trying to do their best (the valet team was fantastic as they have a very hard job to move the luggage up and down on a lot of stairs), but some of them just average not something expected from a hotel with such ratings … and rates (ie at check out they charged us one night more for the parking, the offer for transportation was just outrageous- ie 3 times the taxi rates for same type of car…). On the other hand, pleas do yourself a favor and don’t go to the hotel’s restaurant: the service is just bad and the food not so great either (at least for the expectation from a Michelin star restaurant). Let’s start with the reservation: we asked for dinner reservation, and they booked us at 8:00 pm, when the best time is 7:00 pm so you can enjoy the sunset- they didn’t mention / offer this, albeit the restaurant was half booked when we arrived. They asked for formal dressing: don’t worry - they do not reinforce: the people are showing up in T shirts and flip flops. Now the service: we asked for sparkling water, obviously they brought us still water; they brought us the drinks ordered by others …

Overall Rating: 10/10 – Highly Recommended! I absolutely loved my stay and would recommend it wholeheartedly. The overall experience was excellent, and I would definitely choose to stay here again on my next visit. The only aspect that was disappointing was the transportation consultation service. On my last day, I approached the concierge desk to inquire about booking a reliable taxi to the Nice airport for an early morning departure. The staff member advised that booking an external taxi might be unreliable and that there was a high possibility the driver might not show up. She then offered the hostel's in-house car service for a fixed price of 250 euros for the trip. This price felt very high. We decided to go to a local taxi stand, spoke with a driver, and downloaded a local taxi app. Using the app for the same early morning trip, the actual cost was only 110 euros. I felt that the information provided by the staff member regarding the reliability of outside taxis was misleading in an effort to sell their significantly more expensive internal car service. While this was a frustrating incident, it was the only negative point in an otherwise perfect stay. Thank you for a wonderful visit!

It was amazing and the staff was excellent.

Very friendly staff,nice and quiet atmosphere

The rooms were clean and comfortable, the hotel is in a good location, and the staff were friendly and helpful.

The hotel & room is clean with safety box, kettle, tea/coffee box , 2 bottles water in fridge. The distance is around 3 minutes from train station, with all shops restaurants around，very convenient. The buffet is impressive, with american standards, servers wearing butlers uniforms, with variety foods, scrambled eggs and bacon, fresh fruits, yogurt, the best of my trip. The towels quality is much better than european hotels provided． i told manager The internet was unstable after 2 am in the morning before i left, he immediately checked with internet provider, very responsive in doing that. The price is good. i would recommend this hotel．