Sainte-Helene Vacations from ￥392,940

Quaint hotel at the bottom of the train station next to the tennis club. Lovely outside sitting area with lemon trees. Staff were attentive and helpful after my luggage was lost by the airline.

Efficient staff dealing with special requests

A very comfortable and professionally run hotel

Staff so uninformed. So many trainees - for a high class hotel was shocked on how little training had taken place and I get the impression there is a high staff turnover rate.

Overall Rating: 10/10 – Highly Recommended! I absolutely loved my stay and would recommend it wholeheartedly. The overall experience was excellent, and I would definitely choose to stay here again on my next visit. The only aspect that was disappointing was the transportation consultation service. On my last day, I approached the concierge desk to inquire about booking a reliable taxi to the Nice airport for an early morning departure. The staff member advised that booking an external taxi might be unreliable and that there was a high possibility the driver might not show up. She then offered the hostel's in-house car service for a fixed price of 250 euros for the trip. This price felt very high. We decided to go to a local taxi stand, spoke with a driver, and downloaded a local taxi app. Using the app for the same early morning trip, the actual cost was only 110 euros. I felt that the information provided by the staff member regarding the reliability of outside taxis was misleading in an effort to sell their significantly more expensive internal car service. While this was a frustrating incident, it was the only negative point in an otherwise perfect stay. Thank you for a wonderful visit!