Shenandoah Ski Vacations

Great staff, rooms are small, but it’s perfect for a couple of nights. The location was also nice!

We had a great 3 day stay. Staff was courteous and helpful. Room was clean and comfortable.

The staff was incredible!

Jamaal and Lu were excellent at checkin.

Clean room, friendly, helpful, and courteous staff.

I didn’t receive my deposit

Yes the room was spotless and all staff were very professional, prompt and friendly. The bedding was so superb we ordered a set for personal use. Bravo Sofitel!

The chicken and waffles used to be our favorite breakfast when we stayed at the hotel including the apple and cinnamon pancakes. It was a little disappointing to see it was removed from the bed and breakfast.

The staff member at the front desk was not the nicest. Upon check she had an attitude that we were 10 minutes early for a 4pm check in. There were hidden fees that were not posted on expedia which would have ultimately made me choose another hotel to stay. There was a 22 dollar parking feejust to park in the parking lot, no vallet. There was a $100 deposit fee even though i had already paid for our stay. This fee is returned after your stay. The hotel was in the middle of construction but overall all clean. The breakfast offered in the morning was absolutely horrible. The coffee was burnt, the only protein option was burnt sausage links, apples close to expiring, no dairy options. I travel a lot and overall i would probably never stay here again

We had a great 3 day stay. Staff was courteous and helpful. Room was clean and comfortable.

Great staff, rooms are small, but it’s perfect for a couple of nights. The location was also nice!