Kim Ma Ski Vacations

Amazing accommodations and friendly staff.

Very hospitable and helpful staff. Great location and easily walkable in the old quarter

Very central and the staff are the most kind and attentive people. I booked my tours on get your guide but Rosie at the hotel showed me better quality crusies at the same price but with added convenience of hotel pickup and drop off. And better tours than what I had booked. I ended up getting the biggest suite on the cruise and upgraded free to a luxury line at no added cost. The hotel has a good relationship with the best tours. Rosie at the hotel is the best booking tours. Best ones at best price. and I feel they make sure they put you on the best adventures and tours. One tour we stoped at a store on way to the 2 day cruise. They sell art made my handicapped people I bought something and forgot an expensive high speed fan at the store. I realized 10 minutes after leaving. I simply messaged the hotel on WhatsApp and told them. The staff knew the driver and called him and had him pickup this fan on his way back. While I was on the cruise I see a text with a photo of the fan securely in Staffs possession at reception. They didn’t need to do all the effort and calling and asking the driver to detour and drop it off at hotel. I never imagined a hotel and their tour group would do all of that. In this hotel you’ll find a tastefully done boutique hotel with good style. Kind and helpful and attentive staff. That go out of there way to be more helpful than any hotel I have ever stayed. I’ll back to Vietnam and I know exactly where I’m staying. This hotel.

This hotel had a very clean room there was nothing that was disgusting. The staffs hospitality was very kind they used to crack some jokes, the staff was great. Breakfast was also delicious but they don’t frequently change the menu they do it very little. The hotel location was very good it was walkable to all of the famous food restaurants and shops. Overall my experience with Meritel Hotel was very good the room was very nice, the staffs hospitality was very good and friendly, breakfast was also delicious but they didn’t change the menu that much, and the location was very good.Thank you, Meritel for a wonderful stay!!Sincerely, Abhishek Singh

Very hospitable and helpful staff. Great location and easily walkable in the old quarter

This hotel had a very clean room there was nothing that was disgusting. The staffs hospitality was very kind they used to crack some jokes, the staff was great. Breakfast was also delicious but they don’t frequently change the menu they do it very little. The hotel location was very good it was walkable to all of the famous food restaurants and shops. Overall my experience with Meritel Hotel was very good the room was very nice, the staffs hospitality was very good and friendly, breakfast was also delicious but they didn’t change the menu that much, and the location was very good.Thank you, Meritel for a wonderful stay!!Sincerely, Abhishek Singh

The location was great, right in the heart of Hanoi. The staff was excellent, helpful and courteous in every way. They couldn't have been better.

Ok

Very hospitable and helpful staff. Great location and easily walkable in the old quarter

Service was amazing and this hotel is really stunning! Can’t wait to come back

Amazing accommodations and friendly staff.

Hotel breakfast bar was the best I have had in Vietnam. Spectacular shower in the deluxe suite. Staff was very helpful. Hotel room’s power shuts off when you leave the room. So electronic devices cannot be charged. And the AC shuts off resulting in a damp and humid room with really wet floors. Enough to slip on.