Sydney Eastern Suburbs Ski Vacations

This property is the worst! No one was there to check us in. Waited 30 minutes then a girl strolled in saying she was at the “other property”. Bathroom door broken, washer and dryer didn’t work, desk chair broke while my husband was sitting in it, sending him to the floor. Garbage in hallway. Balcony filthy. Staff was uncooperative and refused to give us information so we could talk to management. The clerk we were talking with, turned away and walked out the door saying “my shift is over”. I highly recommend you remove this place from your list.

Excellent staff, suite was well prepared and very clean.

Everything was pretty perfect. A beautiful hotel with beautiful amenities and the staff are amazing. Very central in the CBD.

Excellent staff, suite was well prepared and very clean.

This hotel is in a fantastic location and it is a very nice hotel but it should not be billed as a 5 star luxury hotel. It is really a 3.5 star hotel. The biggest complaints are no elevator, they do have a dumb waiter for bags. The windows are single pane (barely). When people walk ups and down the Suez Canal or Nurses walk you can hear every conversation. There is a bar behind the property that gets loud as well. Next is no bottled water but the staff did tell me I could feel free to drink out of the sink in the room or go to the bar and get it from the tap there. Would I stay here again? No. Would I recommend it to friends or family…no, not billed as a luxury hotel.

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Perfect location, the host is amazing she helps us a a lot and she is friendly