Mekong Delta Ski Vacations

Everything was great. The host is attentive when needed but if you plan to use the pool or gym facilities you will need to be let in by the host. Not a problem aslong as you give 30 minutes ahead of time you need to use it.

Good

Provided only 1 towel per person (no hand towels or anything else). There is not much staff on site which makes it difficult to communicate and achieve things

We had a very disappointing experience. Before arrival we were asked to send passport details through WhatsApp, and several messages were later deleted, which raised concerns for us from the beginning. When we arrived, front desk staff refused assistance and directed us to communicate only with the owner/host. We also noticed signage suggesting short-term stays may not be permitted in the building. The apartment itself did not match the quality or presentation shown in the listing photos. The main issue was access and security. On our first night we returned around 10:30pm and discovered the access card provided would not unlock the foyer entrance to reach the elevators. We were locked outside with all of our passports, luggage and belongings still inside the apartment. Security staff refused to assist and we could not contact the host despite repeated attempts. We only regained entry because another resident allowed us into the building around 10:45pm. The following morning the apartment door lock malfunctioned and would not reliably lock or open. A technician attended but appeared unable to repair it properly. At one point he agreed to help us with the foyer access issue, but when the lift doors opened downstairs he ran out of the building and never returned. Due to the ongoing access problems, lack of support and security concerns, we booked alternative accommodation the following day and left the property early. This was the most stressful accommodation experience.

Everything was great. The host is attentive when needed but if you plan to use the pool or gym facilities you will need to be let in by the host. Not a problem aslong as you give 30 minutes ahead of time you need to use it.

Good

Everything was great. The host is attentive when needed but if you plan to use the pool or gym facilities you will need to be let in by the host. Not a problem aslong as you give 30 minutes ahead of time you need to use it.

Well place hotel close to the fireworks section, with amazing staff and great amenities. Very European accommodation (small rooms) there are very comfortable with great bathroom facilities, an amazing breakfast selection and the best coffee one can buy in the area. One the reception staff have your WhatsApp, they are in continued communications to ensure your trip is going ok and with any bookings. Great stay

Good location staffs were very professional and food was awesome like a 5star ,but hotel is not 5star,I booked CO’s 5star but😭😭😭😭

Well place hotel close to the fireworks section, with amazing staff and great amenities. Very European accommodation (small rooms) there are very comfortable with great bathroom facilities, an amazing breakfast selection and the best coffee one can buy in the area. One the reception staff have your WhatsApp, they are in continued communications to ensure your trip is going ok and with any bookings. Great stay