Randall's Island Romantic Vacations

Very nice and clean hotel. The staff were friendly.

We had an incredible stay at the Essex House last week with our two kids (one is 7 and the other turned 4 on our trip). We booked the king suite, thinking that even though it's NYC and the room will likely be small, it would be the best option for a family of 4. We were SHOCKED at the size of the suite! Not only was it enough room for all of us, it was downright roomy! We had plenty of space for our stay. The amenities and cleanliness of the hotel are superior, room service was delicious (if expensive), and best of all...the guest relations team sent a special surprise gift to our room for our 4 year olds birthday. They sent him balloons, two pieces of cake, and a bag full of stuffies and goodies. He was THRILLED and we were so touched by the thoughtfulness. Both of our kids have already asked if - not only can we go back to New York - but can we stay at the Essex House again! The location was incredible and overall the Essex House played a big part in how wonderful and effortless our trip was. Already looking at dates in the Spring to visit again! Thank you Essex House and your wonderful staff!

Lost my key at night and no one was in the front desk. Had to wait about an hour.

This is a greta hotel in that atrea of NY, rooms are espacious and porperty runs smooth!

Breakfast was good

Very nice and clean hotel. The staff were friendly.

I’ve been staying at this hotel a couple times a year for the last 10 years. I absolutely love the area. It’s in a great neighborhood. I also love that the hotel feels more like apartments than a hotel. That being said that was the last time I’m going to stay at the Beacon. They are doing some maintenance, but the noise was not really a problem, but the great things about the hotel are no longer worth the price or the accommodations. It’s really the small stuff, the kitchen area needs an update. It is small and cramped even by New York standards. Same with the bathroom, it would be great to have some bathroom cabinets since the only place to store things are on a small ledge. The shower has amazing water pressure but you have to be careful and watch out for brown water. Sometimes it comes out when you first turn the water on, but we had it turn brown while we were showering, which was gross. It would also be great if anywhere in the apartment there was a full length mirror. There is a mirror, but it’s above the couch, which is not convenient at all. Overall, if they did an overhaul on the decor and fixed, whatever is wrong with the plumbing, I might consider coming back, but until then I’m going to find somewhere else to stay.

Lost my key at night and no one was in the front desk. Had to wait about an hour.